erincon23
<font color=blue>Everyone must have gotten a life
- Joined
- Sep 25, 2008
I just got back from WDW tonight. This was my 14th trip, so I'm certainly not a newbie, but I encountered a situation I had never been in before, and I don't know if what happened to me was what Disney trains their cast members to do in this situation, or if I encountered a lazy or uninterested cast member.
DH and I were at Epcot on Monday. They hadn't yet taken down the F&G stuff, which was nice. We stopped for a minute on the back side of the Spaceship Earth building, facing the pavilion that has the wait times board. DH leaned against the green metal railing in front of the big butterfly topiaries, and I went to do the same thing - except I leaned against what was actually a gate, and the gate latch was missing - not just not closed, it was actually gone - so down I went, onto my rear end in the mulch. DH came to help me, and another guest came to offer assistance. 2 cast members were strolling past, and inquired if I was ok - I thought I probably was so I declined their offer to call someone, but we did tell them why I fell. They said they would report the broken gate, then told me to "stay hydrated." (Huh?)
We went and rode Spaceship Earth, but I was feeling some slight back twinges from the fall, so I went over to Guest Relations, thinking I'd fill out an incident report or something like that. This is the reaction I'm surprised about - the CM I talked with was very nice, but the only thing she offered was to be checked out by paramedics, which I felt was not necessary (I wasn't looking to "get" anything, although an FP would have been nice ). I showed her on a map exactly where the broken gate was, but she never asked for my name or contact info. Is that normal? If you refuse paramedics, they won't even do a report? I really think I'm fine, but with back injuries, issues can show up days after the incident - wouldn't you think they'd want to document it so that someone couldn't come back and make something up?
And we checked that gate yesterday, five days after the incident - it's not repaired, not even tied closed or marked with a warning sign - is that typical? The whole thing seemed careless on Disney's part.
DH and I were at Epcot on Monday. They hadn't yet taken down the F&G stuff, which was nice. We stopped for a minute on the back side of the Spaceship Earth building, facing the pavilion that has the wait times board. DH leaned against the green metal railing in front of the big butterfly topiaries, and I went to do the same thing - except I leaned against what was actually a gate, and the gate latch was missing - not just not closed, it was actually gone - so down I went, onto my rear end in the mulch. DH came to help me, and another guest came to offer assistance. 2 cast members were strolling past, and inquired if I was ok - I thought I probably was so I declined their offer to call someone, but we did tell them why I fell. They said they would report the broken gate, then told me to "stay hydrated." (Huh?)
We went and rode Spaceship Earth, but I was feeling some slight back twinges from the fall, so I went over to Guest Relations, thinking I'd fill out an incident report or something like that. This is the reaction I'm surprised about - the CM I talked with was very nice, but the only thing she offered was to be checked out by paramedics, which I felt was not necessary (I wasn't looking to "get" anything, although an FP would have been nice ). I showed her on a map exactly where the broken gate was, but she never asked for my name or contact info. Is that normal? If you refuse paramedics, they won't even do a report? I really think I'm fine, but with back injuries, issues can show up days after the incident - wouldn't you think they'd want to document it so that someone couldn't come back and make something up?
And we checked that gate yesterday, five days after the incident - it's not repaired, not even tied closed or marked with a warning sign - is that typical? The whole thing seemed careless on Disney's part.