If wait times are up accross the board it is a negative impact for everyone. No one benefits from increased wait times whether you are a first time guest or a Disney fanatic.
I feel this is unarguably true.
The fact that FP is now available for virtually everything is the reason use is up. How many FP does Fantasmic take up now? How many for Wishes or other items of the sort? That's the reason use is up and it has nothing to do with positive functionality of the FP+ system.
Mathematically, this cannot be true. Every attraction has a capacity, the number of people it can process in an hour. Pretty much by definition, if a ride has a wait, that means the ride is running at capacity.
Let's call rides A and B headliners, and rides C and D second tier. For purposes of demonstration, rides A & B always had waits. Rides C & D didn't used to have waits, but now they do. Since none of the rides have changed in capacity, there are only two ways for the additional wait to be created in rides C & D:
- The people in line for rides C & D have moved there from the lines for A & B
- There are more people in line, total.
FP+ can cause #1, but it can't create an average net negative experience over the whole group
except for people who never would have ridden A & B anyway. If you want to say that people who went to the park and only rode second tier rides -- no headliners -- have had their overall wait time increased, then I won't argue with you. I don't think that's your point though.
Now, we have strong evidence that #2 is probably true, because park attendance is up. It seems reasonable to assume that all those extra people are there to ride attractions, not just stand around and people-watch.
We also have some evidence that #1 may be true, because the general report is that the % of ride capacity that is given to FP+ is greater than what was allotted to FP-. What does that mean in real terms? It means that if the ride can process 60 people an hour, then let's say under FP- 10 people per hour came in with FP. So if there were 50 people in the SB line, then the 50th person had a 1 hour wait. Let's say that under FP+ 50 people per hour come in with FP. So under FP+ in the SB line the 10th person has a 1 hour wait. Where are those other 40 people (the differential) that aren't waiting in line for an hour any more? They're using up capacity in the second tier attractions, and if they fill it then there will be a wait.
Those numbers are totally made up, but they are for illustrative purposes only. I used the endpoints for wait calculations, but since this is a continuous dynamic model because the ride is running constantly, that's a reasonable simplification. Since many sites that monitor wait times agree that the waits for headliners are pretty much the same as they used to be, and we know that more ride capacity is converted to FP under FP+ that means that there are fewer people overall in the SB lines for headliners. Since fewer people are riding the headliners using SB, then there are two possibilities for what those people in the differential are doing:
- Those people are riding only the headliner, but with less of a wait (net positive)
- They are riding the headliner, plus additional rides, where before they were spending all their time in the line for the headliner (net positive)
So all those people in the differential are net positive. What about the people who aren't in the differential, that is the people who were using FP- before? Well, it's true that they are now experiencing waits in the second tier attractions where they didn't used to be. However, they are only 20% (in the above example) of all of the people who are now using FP. So while they may experience a net loss, over the whole group the expectation for any given individual is a net gain. As has been said again and again, the people who were using FP heavily before are experiencing a net loss because more people are now enjoying the same experience as they are. All those other people are gaining.