I got it in Aug. as well. I must have been lucky, because they said, OK.
No pulling teeth, no discussion, I just asked about it and got it.
I have heard that it has gotten more difficult as time goes on.
If the fridge was listed in the description when you chose POP, I would state that.
Yes. In August I got the credit. When we got our room I saw there was no fridge so on the way out stopped by concierge desk and asked if we were given a credit. CM said no, fridge isn't an amenity. I asked, well what is an amenity. CM hedged around and finally said it was taken off the amenity list sooo I said, when we booked it WAS on the amenity list!!! CM ungraciously gave us the credit. Was like pulling teeth. You'd have thought it was coming out if her personal bank acct.
Stick to your guns and you should get it. They will try to not do it.
Yes. In August I got the credit. When we got our room I saw there was no fridge so on the way out stopped by concierge desk and asked if we were given a credit. CM said no, fridge isn't an amenity. I asked, well what is an amenity. CM hedged around and finally said it was taken off the amenity list sooo I said, when we booked it WAS on the amenity list!!! CM ungraciously gave us the credit. Was like pulling teeth. You'd have thought it was coming out if her personal bank acct.
Stick to your guns and you should get it. They will try to not do it.
It was my understanding when the credit was originally being issued you had to have a refrigerator request on you reservation in order to qualify for the $15 a day credit ?
This could be why some guests are being told no to the credit.
Nope. It was just listed as an amenity when I booked my trip. I had no special request on my reservation.
I think that guests are just being told a variety of reasons why they will not get a credit, because of course the resorts don't want to dole out the money. But it's frustrating when some cm's happily give the credit while others say no.
Back when the letters were sent out to TA's it was stated you had to have it listed on your reservation but that was months ago.
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WEDWDW said:Well,I was unceremoniously denied.lol
Didn't feel like "fighting" them.
Anyone have an update on when the replacements are supposed to be complete. We check in 12/4 and I'd like a refrigerator.
your but if you need one because your room doesn't have it when you arrive. let them know and they will bring you one