DL & DCA -Disability Access Service Card- Post 1 update 12/7/14 DAS tied to ticket

[Minuet888]

Maybe the ECV can't fit in the elevator? I've been using one for years and have always gone through the exit. So maybe wheelchairs go through the elevator???? Not sure!

They can fit in the elevator.
My mother had an ECV and they were the older models that were quite a bit larger.
(It was her own ECV and this was in the mid to late 90's)

 

[Jperiod]

What is the kiosk like? Is it independant where you just stick your card in or is it a CM hand-writing stuff like at RSR?

If they're sending the DAS to the FP line, are they taking that waiting into consideration as well? As someone else said, Soarin' FP line is long! If standby is 60, FP is 20, and 10 for walking back and forth, are they writing the DAS for 30 min?

And what are they doing about the rides with waits of 20 min or less? My son can't go in the Peter Pan line because it's too tight and Casey Jr and Storybook because they're slow loaders. He turns into a human bumper car in those lines.

 

[Granny square]

Really, the DAS is being tracked within the Disney parks computer systems? I haven't seen this info in any of the info threads. I've watched a number of Youtube videos this morning and it looked like the CM was taking a picture with an ipad, typing in the name and other info and printing out the DAS, but it looked like a separate little printer it wasn't near the regular computers they use for park tickets and such. Also, can't someone just say they lost their DAS? Just curious how they are going to police this since the whole point of this new system is to cut down on the abuse.

I'm sure the cheaters will find a way. However I know one of the cms said it is input when dealing with the rest of the info and picture. Hope that eases your concerns.

 

[piratenightmares]

Maybe the ECV can't fit in the elevator? I've been using one for years and have always gone through the exit. So maybe wheelchairs go through the elevator???? Not sure!

Oh yeah. Maybe. I haven't used an ECV. That's probably what it is. At the top of that elevator the space is rather limited. Hadn't thought of that. I can imagine entering through the gift shop area would be a little busy.

 

[piratenightmares]

They can fit in the elevator.
My mother had an ECV and they were the older models that were quite a bit larger.
(It was her own ECV and this was in the mid to late 90's)

Ah, thank you. It seems like a lot of entrances for one ride!

The FP line is usually good for us if we don't have my son in the chair at the time. I'm very glad with the DAS we can utilize other FP rides.

Also I think the idea of requiring ID for a person to have a DAS (if the child doesn't have ID then a parent's ID) is a completely reasonable thing to do (and think they should do it if they aren't already). To get into our local ZOO with an AP we have to show our ID and they scan it. This is so the pass won't be used multiple times in one day (my zoo pass is for a family of 8).

I would be more than happy to give DL my ID and information if it would assist my son in having a more pleasant experience. And I would hope they are checking to see if people are attempting to obtain more than one pass.

I have to fill out all sorts of paperwork for him constantly. This would be no different. I would be happy to do it and if it took an extra 30 minutes so be it.

 

[cmwade77]

Huh, learn something new every day!

Yeah, I didn't know either until my mom took her electric chair. That turned out to be a complicated mess, my sister and I needed the elevator, as we couldn't walk up the ramp, not even the exit ramp (down is ok, gravity is working with us) and my mom had to use the exit. They worked it out in the end, but I did have to get a lead involved.

 

[cmwade77]

That's weird. We never had to do that before. We just went in through the elevator to the left of the main entrance. Never had to go in through the exit. We've gone through the elevator with my son's wheelchair and also without one using the GAC.

Wheelchair yes, ECV and even power chairs, no. It has to do with how much weight the plywood floor between the door and the cabin can hold. In other words, it's a safety issue and it's up to the CM to determine which path is the correct one for the type of device you have.

 

[cmwade77]

This may seem like a stupid question, but what would stop someone from Magic Kingdom to Hollywood Studios and getting another DAS card?

It appears that they scan your ticket when you get the card, I would guess that the parks talk to each other to make sure you aren't doing that.

 

[luv2sleep]

Here at CA.

-Was told that DAS return times can be given at one park for another.

-The kiosks inside CA are:

1 on Buena Vista street near the carthay circle red car trolley stop

1 in carsland near radiator springs racers

2 in paradise pier, one near little mermaid ride and not near CA screamin

Btw, they are listed on the back if the sheet with the DL kiosk list. Sorry! Had no idea.

-Returns to the ride can be anytime after the RT even hours later.

 

[cmwade77]

Here at CA.

-Was told that DAS return times can be given at one park for another.

-The kiosks inside CA are:

1 on Buena Vista street near the carthay circle red car trolley stop

1 in carsland near radiator springs racers

2 in paradise pier, one near little mermaid ride and not near CA screamin

Btw, they are listed on the back if the sheet with the DL kiosk list. Sorry! Had no idea.

-Returns to the ride can be anytime after the RT even hours later.

With how easy park hopping is, it is good to know that you can get one on your way out of one park and into the other.

 

[SueM in MN]

If I had to guess, I would say that you get one wait time, period. The idea is that you are waiting in line, just in a safe place. They do not tell you what you must do while that time is passing, allowing people to handle whatever their disability dictates as best, but you are "in line."

And I believe it would be the same in Florida - where it is definitely harder to park hop.

This is based on my guesses and the statements of some Disney people in the past, so I cannot promise this is true. I would just think that if they do not allow two wait times in one park, since that would mean being "in line" twice, you would not be able to be "in line" in two parks.

I am interested to see how the "wheelchair return cards" worked out today, and in the future - the idea was to eliminate wheelchair queues, like happen at Space Mountain, but I would be surprised if that actually happened. After all, they spaced out people with disabilities quite a bit at RSR and there was always a wheelchair line.

The question about whether or not a guest can have 2 active DAS Return Times was answered already.

Here - copied from post 1:

• Only 1 (one) Return Time can be written on the DAS at a time, which puts the DAS holder into a virtual 'standby queue'.
  - Just like a guest actually standing in a standby queue, the DAS holder can't be in multiple standby queues at the same time.
  - Just like a guest actually standing in a standby queue, the DAS holder can also get Fastpasses using the Fastpass System.

If you leave the park with an active DAS Return Time, you would need to get it cancelled before getting a new time at the next park - at least that is what it is now.

UGH! This is exactly what I was hoping not to hear. ST is one of the rides I was thinking about. That doesn't make any sense as the RT is supposed to be geared toward the wait time, and some of the FP waits can be really long (ST, Soaring, etc.). Not sure why to have a RT at all if it's just a FP (on FP rides).

One of the things at all parks (Florida and California) had issues with was the number of guests with GACs coming into the Fastpass lines at unpredictable intervals and increasing the wait times.
One of the goals of the DAS was to spread guests out more ( along with some guests who previously got GACs would not get DAS).

 

[Minuet888]

What is the kiosk like? Is it independant where you just stick your card in or is it a CM hand-writing stuff like at RSR?

If they're sending the DAS to the FP line, are they taking that waiting into consideration as well? As someone else said, Soarin' FP line is long! If standby is 60, FP is 20, and 10 for walking back and forth, are they writing the DAS for 30 min?

And what are they doing about the rides with waits of 20 min or less? My son can't go in the Peter Pan line because it's too tight and Casey Jr and Storybook because they're slow loaders. He turns into a human bumper car in those lines.

This is a point I was making earlier that this DAS system a some times means you wit longer than the stand by line

 

[cmwade77]

This is a point I was making earlier that this DAS system a some times means you wit longer than the stand by line

Actually, they are supposed to account for the time that you should be waiting upon return, so say the wait is a 30 minute line and you would normally wait 10 minutes upon your return to the attraction, the time they would write would be 20 minutes from the time you asked for the return time.

Looking at the Kiosk locations and the attractions that will have return times for the DAS vs. return time cards, if you plan it right, you shouldn't have too much backtracking, you should be able to get a return time on your way to a particular attraction.

This system should fix the issues with the lines at Peter Pan, etc. as well, to where upon returning there shouldn't be more than a 5-10 minute wait.

Additionally, attractions that are under a 10 minute wait are simply supposed to allow you to go through the appropriate entrance without a return time.

 

[BeveMom]

I read elsewhere that one of the accommodations that might be considered is to allow for multiple ridings on something without having to have your card re-stamped and waiting in line again (presumably to handle the children who tend to get fixated, or have issues with transitions). Can anyone comment on this?

 

[piratenightmares]

I read elsewhere that one of the accommodations that might be considered is to allow for multiple ridings on something without having to have your card re-stamped and waiting in line again (presumably to handle the children who tend to get fixated, or have issues with transitions). Can anyone comment on this?

I'm interested in this as well.

 

[Aladora]

I read elsewhere that one of the accommodations that might be considered is to allow for multiple ridings on something without having to have your card re-stamped and waiting in line again (presumably to handle the children who tend to get fixated, or have issues with transitions). Can anyone comment on this?

I can't comment on whether or not I feel this is a good thing but I can say that Disney has stated that issues like this will be considered and dealt with on a case by case basis.

 

[cmwade77]

I read elsewhere that one of the accommodations that might be considered is to allow for multiple ridings on something without having to have your card re-stamped and waiting in line again (presumably to handle the children who tend to get fixated, or have issues with transitions). Can anyone comment on this?

Disney does say in their FAQ that they will work individually with people to come up with solutions, so I think this is possible, but I would think that this would be handled on a case by case basis and would be a card that had some form of limitations, say for example the child will only do one or two particular rides, I would think the card would say that is is valid for those rides only. I am sure it would also have a picture on it, etc.

 

[BeveMom]

Disney does say in their FAQ that they will work individually with people to come up with solutions, so I think this is possible, but I would think that this would be handled on a case by case basis and would be a card that had some form of limitations, say for example the child will only do one or two particular rides, I would think the card would say that is is valid for those rides only. I am sure it would also have a picture on it, etc.

I was honestly just curious. It's not something we would utilize, although I'm sure DS6 would be in heaven if he could ride the Teacups over and over... I'm not sure my digestive system would agree.

This is all very interesting to me. I actually felt guilty on our first trip to WDW this past summer that we kept getting to go ahead of people with our GAC and Stroller as wheelchair tag. I guess I'll just be hopeful that this system works out the kinks so that it works for everyone, because it seems like it will work for us whenever we get to DL and DCA.

 

[SueM in MN]

Disney does say in their FAQ that they will work individually with people to come up with solutions, so I think this is possible, but I would think that this would be handled on a case by case basis and would be a card that had some form of limitations, say for example the child will only do one or two particular rides, I would think the card would say that is is valid for those rides only. I am sure it would also have a picture on it, etc.

As the others mentioned, it IS on a case by case basis and I don't think mention of exactly how it worked is important or wise.
Since it is on a case by case basis, whatever you read on the internet or in people's blogs is not necessarily how it will be handled in all circumstances or at all times.
Disney HAS said it will be on an individual basis and is subject to change.
There will also be limits - some individual person with autism may be fixated on riding a particular attraction 3 times to start their day before going on to something else, for example. Disney may be able to help make that possible, but will not be giving free rein to people to keep riding whatever attraction they want as many times as they want.

They will be tracking DAS cards and also use of any other assistance they give.

 

[montreid]

Mouseplanet review by AVP: (can't link since I don't have enough posts)

Mentions that there's the Attraction Readmission Pass option that's available to be issued in these case-by-case issues were fixation would be hard to break. Using that in conjunction with the QR code to track usage is a great feedback mechanism.

This is great to see as when our son with autism wasn't able to understand and had a very difficult time deesaculating after Nemo subs. He's much better now and able to understand that it's not his turn anymore and needing to wait in a separate area....but he's 12 now. Without a quick reentry option to break a fixation, at age 8, he would be done after the second ride and back to the hotel.

I'm glad to see that Disney is continuing to work on this and fine tuning the cases that need to be done and separating the chaff from the wheat.