DL & DCA -Disability Access Service Card- Post 1 update 12/7/14 DAS tied to ticket

Discussion in 'disABILITIES!' started by SueM in MN, Sep 29, 2013.

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  1. KPeveler

    KPeveler Moderator Moderator

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    If I had to guess, I would say that you get one wait time, period. The idea is that you are waiting in line, just in a safe place. They do not tell you what you must do while that time is passing, allowing people to handle whatever their disability dictates as best, but you are "in line."

    And I believe it would be the same in Florida - where it is definitely harder to park hop.

    This is based on my guesses and the statements of some Disney people in the past, so I cannot promise this is true. I would just think that if they do not allow two wait times in one park, since that would mean being "in line" twice, you would not be able to be "in line" in two parks.

    I am interested to see how the "wheelchair return cards" worked out today, and in the future - the idea was to eliminate wheelchair queues, like happen at Space Mountain, but I would be surprised if that actually happened. After all, they spaced out people with disabilities quite a bit at RSR and there was always a wheelchair line.
     
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  3. KPeveler

    KPeveler Moderator Moderator

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    I am going to rely on the app they use for that, to a certain extent. I know I cannot push myself all over the park to find out. Something that has not been made clear to me, are the kiosks "area" specific, or can I get a time for any DAS ride at any kiosk? For instance, can I get a Space time at the kiosk at Haunted Mansion? This would greatly help me plan and save energy for pushing if I could get my next time without having to cross the park!
     
  4. luv2sleep

    luv2sleep DIS Veteran

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    They told me that you can get a DAS return time for any ride from any kiosk. I assumed this was just inside DL but now I'm wondering if you could get one in DL for a ride in CA. I doubt it but it will be interesting to find out. I was reading on the WDW that a CM said to someone that. "The DAS is for the autistic." That seems pretty narrow to me if that's what it was designed for. In line at City Hall I saw a mom of a son with Down syndrome get one. Her son had similar issues as mine (ASD). The cm who said that should really learn how to talk to people about it.
     
  5. disney david

    disney david DIS Veteran

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    We don't know for sure if the cm really said that it it was a misunderstanding between the cm and guest.
     
  6. luv2sleep

    luv2sleep DIS Veteran

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    Oh ok.
     
  7. disney david

    disney david DIS Veteran

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    I just checked the wdw thread again and someone else had a problem at epcot but got a manager involved and think worked it out. So I think it could just be it so new the cms and managers are making some mistakes not saying they are saying it only for autism. But I think that a little more work needs to happen on both sides.


    Like to see reports from other parks so far it seems to have some problems at Epcot. Saw on twitter someone got one at mk but not sure their needs.
     
  8. CaliforniaGirl09

    CaliforniaGirl09 DIS Veteran

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    We're headed to Disneyland tomorrow for the long weekend, and I will report back on our experience with DS16 special needs. We have used the various permutations of the assistance program since he was a toddler.

    One of my biggest questions--and something I hope someone who is there today (or yesterday)--can chime in on, is how the RP (return pass) is different from rides that have FP. Specifically, I'm wondering whether they are just funneling people into the FP line or whether with the RP we will be able to use the alternative entrance to bypass the FP line. Some of the FP lines can be really difficult for DS, (which is why we didn't use FP in the first place). If anyone could help clarify this part of the new program, I would really appreciate it.
     
  9. disneymum58

    disneymum58 Mouseketeer

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    I was interested in knowing what they are doing now at rides like Space Mountain? I have been using the Exit to avoid the stairs with my GAC but I don't use a wheelchair. Are they giving out return cards or are people still waiting? How are they coordinating this with the DAS?
     
  10. luv2sleep

    luv2sleep DIS Veteran

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    On Tues with the GAC we were sent to the alternate entrance line. Yesterday with the DAS we were sent it the FP line. This was for Star Tours.
     
  11. CaliforniaGirl09

    CaliforniaGirl09 DIS Veteran

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    UGH! This is exactly what I was hoping not to hear. ST is one of the rides I was thinking about. That doesn't make any sense as the RT is supposed to be geared toward the wait time, and some of the FP waits can be really long (ST, Soaring, etc.). Not sure why to have a RT at all if it's just a FP (on FP rides).
     
  12. luv2sleep

    luv2sleep DIS Veteran

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    Oh no. I made a mistake! We used our own FP for that one. Sorry. I don't know what would happen with ST. I actually don't have a ride to compare with. Sorry for posting incorrectly. Hopefully someone else can better answer your question. Crowds were so low yesterday that we didn't use the DAS at all. My son can only take the parks for 3 hours so after 5 rides he was fine. Going to try toy story with the DAS today. Ill report back. I used the GAC for it on Monday.
     
  13. cmwade77

    cmwade77 DIS Veteran

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    From what I have been told, they are sending everyone to the FP queue by default; however, you are supposed to simply explain your need to the person directing you and they should allow the alternate entrance.

    In my experience at ST, with the GAC I was always directed to the FP queue, but if I was having a bad day and couldn't do the steep ramp, I would simply tell them that I need the elevator.

    I would expect the new system to work similar. If they direct in a way that does not meet your needs, explain your needs to them.
     
  14. Aladora

    Aladora DIS Veteran

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    I was about to post this. We have used the GAC on ST with our son every trip, it is his favourite ride. Every time we have used it, we have been directed into the FP line. Other than using the elevator, I didn't think there was an alternate entrance to ST?
     
  15. cmwade77

    cmwade77 DIS Veteran

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    There is for those with ECVs and electric wheelchairs. They are normally given a return time pass and directed to the exit, due to the fact that the entrance cannot support the weight of these devices.
     
  16. Aladora

    Aladora DIS Veteran

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    Huh, learn something new every day! :thumbsup2
     
  17. piratenightmares

    piratenightmares Mouseketeer

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    We have been directed with GAC to the elevator on ST on several occasions so I think that must be the alternate entrance.
     
  18. tlovesdis

    tlovesdis <font color=purple>Disneyland Obsessed!!!<br><font

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    Yes, the ECV's and Wheelchairs go through the exit for Star Tours. It's actually kind of a pain because you have to go through the store, then navigate up the ramp that people are coming down!
     
  19. piratenightmares

    piratenightmares Mouseketeer

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    That's weird. We never had to do that before. We just went in through the elevator to the left of the main entrance. Never had to go in through the exit. We've gone through the elevator with my son's wheelchair and also without one using the GAC.
     
  20. tlovesdis

    tlovesdis <font color=purple>Disneyland Obsessed!!!<br><font

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    Maybe the ECV can't fit in the elevator? I've been using one for years and have always gone through the exit. So maybe wheelchairs go through the elevator???? Not sure!
     
  21. DLgal

    DLgal DIS Veteran

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    They take down a bunch of info, input it into a computer and take your picture. If you try to get another one, the system will alert the CM that one was already given out.
     
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