My wonderful AP experience. In March I had booked a trip for my wife and I for Oct 18 - Oct 28th. I gradually made payments and waited with everyone else for the AP discounts to come out. I had booked a stay at the AKL with the Standard dining. Of course my trip needed to be paid off yesterday and the same day the AP rates came out. I called at exactly 7am and got right on and was told by the CM that the rates weren't out yet and to call back tomorrow (today). I told her I was looking at the discounts online and she said they weren't available, sorry. So I hung up and called back and after a small delay had a new CM. I asked if I could book the AP discount. Prior to the discount the room and dining came to roughly $5,000 ( I'm sharing this information for story purposes) of the $5,000 roughly $3,600 for room. With the 35% discount I was anticipating saving $1,260 dollars. The cast member informed me that my new total was $4,350 so a savings of $650. Now I was happy about getting this discount, but I was positive it was incorrect. She informed me that I would only get the discounts on Monday, Tuesday and Wednesday due to the limited availability. This didn't satsify me so I called back and got another CM. She was very rude and told me that my numbers are off and that I am getting the full 35%, and that she was finished trying to explain it to me. So once again I called back and spoke to another CM who took a look at my reservation and said your not saving 35% at all, that the earlier CM has put in a code that she had no idea what it was to even save me the $650. So she said she would at the 35%, but just my luck the discounted room at the AKL were all sold out (great). So she checked the other deluxe resorts. Which, of course they were all sold out as well. After getting off the phone this really bothered me that I waited this whole time for nothing. If I knew I wasn't going to get a discount I would not have renewed my AP in August and would have booked a free dining or general public discoutn. So I called back down again to see if there were any availability for the GP discount and figured I would just cancel my dining plan and pay the food out of pocket if I was able to get the room discounted. Well once again, all the discounted rooms were sold out. The whole day really bothered me and I tossed and turned all night trying to think of a solution. This morning I woke up and checked online and there infront of me I was seeing a standard room at the AKL had opened up for the entire length of my stay under the General Public discount. So at 7am I called back and asked if I could change my AP room/with dining to the General Public Room Only offer. She said yes I could do that, but I would have to pay $200 for cancelling my original reservation under the 45 days (today was day 44). After a bit of a hassle they waived the $200 fee. I was not allowed to transfer the paid in full balance from my package to the new room only discount, so I had to put down a 1 nights deposit, however I will be refunded the full price of my package. So at the end of the day my new trip is down to $2,580 compared to the $4,350 that I had with this mystery discount and compared to the $5,000 that my pacakge was at before all of this mess started yesterday. So, I lose out on the dining plan (which was costing about $1100 for the two of us) (but I do have TIW) but now save just about $1,800. So everything worked out, but I really am debating ever renewing the AP ever again. Sorry for the long story, but good luck to everyone else as they try to get their vacations in order
OMG, 
