For 12 months ending December 2008, the Air Travel Consumer Report ranked the following U.S. airlines as having the highest number of mishandled bags per 1,000 enplaned passenger volume noted in parenthesis:
American Eagle Airlines: 9.89 (16,244,392)
Atlantic Southeast Airlines: 9.82 (12,344,839)
Comair: 8.32 (8,190,831)
Mesa Airlines: 7.89 (11,608,433)
Skywest Airlines: 7.61 (21,041,922)
Pinnacle Airlines: 7.55 (10,237,024)
Epressjet Airlines: 6.39 (14,018,563)
Delta Airlines: 5.98 (61,910,660)
American Airlines: 5.71 (74,446,833)
United Airlines: 5.24 (54,114,611)
US Airways: 4.77 (50,388,949)
Southwest Airlines: 4.55 (104,758,285)
The AEA Summer 2008 Consumer Report (December 2008) ranked the following European airlines as having the highest number of mishandled bags per 1,000 enplaned passenger volume noted in parenthesis:
bmi: 24.5 (3,313,435)
KLM Royal Dutch Airlines: 20.1 (15,169,831)
TAP Portugal: 19.9 (5,958,008)
Alitalia: 19.6 (12,733,122)
British Airways: 18.9 (23,540,710)
Air France: 16.9 (34,704,243)
Air One: 14.1 (4,583,787)
Iberia: 14.0 (17,699,229)
Deutsche Lufthansa AG: 12.7 (36,008,113)
LOT Polish Airlines: 12.3 (2,614,948)
Luxair: 11.9 (402,854)
Austrian: 11.7 (7,115,508)