outahere
DIS Veteran
- Joined
- Aug 12, 2002
My understanding is that the folks at Disney use faith, trust and pixie dust to know when you have arrived.
However, if you are not greeted by name as you get out of the car or enter the lobby, let someone know (a greeter or a CM with a clipboard) that you are checking in at club level and someone will escort you to the lounge.
They're good, but that would need to be a lot of faith, trust and pixie dust!
Every time we've stayed CL the IPO for the resort emailed us a small set of forms to complete and return (names, ADRs, requests, etc.) which includes your anticipated arrival time. I also think the gate guard notifies the CMs at the front door that a CL guest has arrived and gives them your name. A couple of times, as we've driven away from the gate, I've heard the guard talking on a walkie-talkie telling someone that the xxxx family has arrived.