I called in Dec to add on HH points...30-40 with Aug UY. The guide I spoke to said they had a couple hundred and if I bought them I would be able to use them that same night. I didn't buy, but spoke to the DH first and he wanted to check out resale. We did that for a couple weeks and couldn't find the right contract (well, we did find one and made an offer that got accepted and we sent in our signed papers and deposit and were told that it was sent to Disney for ROFR...then 8 days later we were told that the contract was cancelled). So, we decided this Tuesday to call back and buy the direct points...55 at HH with Aug UY. My guide told me that there were 60 that morning but she didn't know if they were still available...she'd put our info in and if they were available they would be ready for us to use them the next night...and if they weren't available, we'd be on the wait list. She took our CC info (we will use our Disney CC to get the rewards points). All day yesterday I looked at at the online memeber site for our points, looked at my CC online to see if we were being billed for the points and even called MS to see if the points were there...NOTHING. Got up today and checked some more...NOTHING. Called the DVC sales office and my guide was not in, but the guy on the phone looked me up and said we were on the wait list. My guide called this evening and tells me that she can't see where we are on the wait list (basically) and explains that everyone wanting to buy at the sold-out DVC resorts goes on the wait list (points could be there but they go on the list and then another dept. gives out the points----> the guide takes the info and puts the buyer on the wait list and then another department (that also does the new DVC resort sales) looks at the inventory and goes down the wait list and gives out the points. If one person is ahead of me for HH points with Aug UY but they want 75 points and there are only 60, then I will get the points and the other folks will stay on the wait list. If nobody else is ahead of me on the list, I will get the points. Also, the folks that go through the inventory and give out the points, they do the sold-out resort stuff in between doing the new DVC resort stuff and my guide said that they are currently behind. But, what I don't get is that she seemed to be able to see all this in Dec and knew we'd get the points that night...Tue-today she can't tell me and she asked me to wait until 1/25.