Coconut36
DIS Veteran
- Joined
- Aug 19, 2011
WOW I am amazed read back please I said the warehouse people entered a wrong serial # of a broken phone being sent back in which in turn turn our phone off. NOTHING I DID once again read back I did tell them what happened when when i brought phone infor repair.
This is only your opinion as to being a mistake!!!! Also your comment about not being lawsuit worthy who are you to say?
I can understand anger and grief and your extreme upset at having lost the voicemail but how can you call it anything but a mistake? Otherwise you are claiming they maliciously and intentionally deleted the voicemail with the intent to cause you distress and harm because they knew what it was and what it meant to you. The people you told what happened to and the people who entered the wrong code are not even the same people. Do you really think that is what occurred or is it that you are angry and upset and need someone or something to vent your anger towards?
I think you would likely be hard pressed to find legal counsel that would be able to justify a lawsuit in this instance. Nobody can stop you from pursuing such a thing of course. It is highly likely there is nothing they can do. In many instances when certain actions occur there is no retrieving lost data and that may be the case here. They should break your contact with no penalty but beyond that I doubt they have much in the way of recourse either.
I don't think anyone here has been insensitive to you..just realistic in regards to your legal recourse and the reality that it was an error..an error that caused you additional hurt and grief but an error all the same. You have received IMO nothing but support and respect for your loss.