Confirming Reservations

[Disney Adventurer]

Is it possible to confirm a reservation through DVC with just a reservation number and not a membership number? In other words if I call the DVC number and give them a reservation number will they confirm the resort and dates?

 

[Lew]

The first thing they will ask for is your membership number, then your name. I don't believe they will tell you anything before they confirm you are a member.

 

[WebmasterDoc]

You should be able to call the resort directly and ask to confirm the reservation. Be sure to tell them it's a DVC reservation made with points.

 

[higgyman]

Yes, you can confirm the reservation with DVC. I just did it for a reservation made for me through a rental agreement, and I am not a DVC member. To avoid confusion, be sure to tell them up front that a member made the reservation for you in your name.

 

[djnrook]

How would a non-member get the member services phone #? As a member, I sure don't want the phone lines tied up by non-members.

 

[Dean]

Originally posted by djnrook
How would a non-member get the member services phone #? As a member, I sure don't want the phone lines tied up by non-members.

It's directly on the confirmation so no way to keep it from them unless they remove it. II exchangers can also call that number for requests, dining reservations and the like.

 

[meryll83]

I've just called member services (I am not a member, I have rented points from another member) and they would not do anything without a membership number.
Any suggestions?
I just want to confirm the reservation exists.

 

[meryll83]

I just found a more recent post stating that MS will no longer talk to non-members.
I'll just have to wait until 5 days to go and then call the resort directly I guess.....
Just wanted to have as much official confirmation as possible

 

[LisaS]

Yes, you can confirm the reservation with DVC. I just did it for a reservation made for me through a rental agreement, and I am not a DVC member. To avoid confusion, be sure to tell them up front that a member made the reservation for you in your name.

Note to anyone who reads this very old thread: There is a new policy in place (since Aug '06?) and Member Services will no longer take calls from non-members.

 

[Y-ASK]

I just found a more recent post stating that MS will no longer talk to non-members.
I'll just have to wait until 5 days to go and then call the resort directly I guess.....
Just wanted to have as much official confirmation as possible

I think it's 48 hours before you're due to check in that the resort gets the reservation. I think if you call at five days out they still won't have it.


Y-ASK

 

[meryll83]

Ok guess I'll have to try then! Can you ring another Disney resort free from your in-room Disney resort phone?

 

[Chuck S]

Ok guess I'll have to try then! Can you ring another Disney resort free from your in-room Disney resort phone?

Yes, just dial the WDW Operator. But be sure to specify why you need the front desk. The WDW operator now acts as a cyber front desk for all resorts, and they may or may not have the DVC ressie info at the cyber front desk system.

 

[meryll83]

Cool thanks for the tip!