Hello!
We are so very excited to stay Club Level at AKL in October!! We were under the impression that our 'IPO' would be able to help out with our ADRs.
We sent an email to them around 185 days out, letting them know our ADR preferences. Our Ipod countdown showed us being at 180 days on Easter Sunday. Obviously, we didn't expect to hear anything on that day.
Monday, we still hadn't heard anything so DH sent a polite email. We were told that our 180 day mark was Monday (so we had been off by a day).
Now, it's Thursday and we're still waiting for a response. I guess our expectations is that we would hear right at that 180 day mark or a day after at most.
Are our expectations off, or do you think we should have been contacted by now? Just wanted to see what others had to say before we send another email.
Thanks for your input!
We are so very excited to stay Club Level at AKL in October!! We were under the impression that our 'IPO' would be able to help out with our ADRs.
We sent an email to them around 185 days out, letting them know our ADR preferences. Our Ipod countdown showed us being at 180 days on Easter Sunday. Obviously, we didn't expect to hear anything on that day.
Monday, we still hadn't heard anything so DH sent a polite email. We were told that our 180 day mark was Monday (so we had been off by a day).
Now, it's Thursday and we're still waiting for a response. I guess our expectations is that we would hear right at that 180 day mark or a day after at most.
Are our expectations off, or do you think we should have been contacted by now? Just wanted to see what others had to say before we send another email.
Thanks for your input!