ghoulish delight
Mint juleps make me a very happy Anj, indeed!
- Joined
- Apr 16, 2009
I'm going to apologize ahead of time, because I need to get this off my chest! It is at least a wedding planning related rant!
So, yesterday one of my sister-in-laws contacted me because she couldn't make the dress fitting I have scheduled for Saturday. No big deal! She asked me if I could meet her at David's Bridal before the end of the week instead. I called that day, explained my situation to the girl on the phone and scheduled an appointment for this afternoon. My SIL and I go in, and they let us stand around for at least 10 minutes before helping us (and I had a bloody appointment!! ). I figure... okay, that's fine! It seems a tiny bit busier than I thought it might be.
The girl asked me which dress I had in mind, I show her and she grabs a couple sizes for my SIL to try on. She takes us to the dressing room area, and then botled! She never ONCE came back to check on us to see if we had any questions, whether we needed a different dress, etc. I am so angry with their crappy service! This is not the first time they've been rude and inconsiderate to me like this either!
The first time I went into the store was about a month and a half ago. I went to check out the BM dresses I liked in person. I got ignored for a good 20 minutes. The store was empty too and I was told someone would be with me to help me out. Finally somebody came along, which wasn't even the person that was sent to help me, who asked me if I needed help! Unbelievable. On top of THAT, they didn't have the dress in either of my colors and there were absolutely no swatches available in that color for me to see!
Grrr! I've still got my appointment with them for 3 of my BMs to get fitted... if they aren't more attentive this time, I may be searching for new BM dresses soon.
I'm not sure if they don't think I'm a serious buyer because I'm young, or what? Although I'm not nearly as young as they might think I am! Sheesh! Either way, it's completely unprofessional and downright poor customer service. I went to see if I could find an email address on their website, and conveniently enough, there is none to be found.
Has anyone else had problems with David's Bridal?? I know several of you have gotten your wedding gowns there, so I'm hoping you were all treated much better than I was!
So, yesterday one of my sister-in-laws contacted me because she couldn't make the dress fitting I have scheduled for Saturday. No big deal! She asked me if I could meet her at David's Bridal before the end of the week instead. I called that day, explained my situation to the girl on the phone and scheduled an appointment for this afternoon. My SIL and I go in, and they let us stand around for at least 10 minutes before helping us (and I had a bloody appointment!! ). I figure... okay, that's fine! It seems a tiny bit busier than I thought it might be.
The girl asked me which dress I had in mind, I show her and she grabs a couple sizes for my SIL to try on. She takes us to the dressing room area, and then botled! She never ONCE came back to check on us to see if we had any questions, whether we needed a different dress, etc. I am so angry with their crappy service! This is not the first time they've been rude and inconsiderate to me like this either!
The first time I went into the store was about a month and a half ago. I went to check out the BM dresses I liked in person. I got ignored for a good 20 minutes. The store was empty too and I was told someone would be with me to help me out. Finally somebody came along, which wasn't even the person that was sent to help me, who asked me if I needed help! Unbelievable. On top of THAT, they didn't have the dress in either of my colors and there were absolutely no swatches available in that color for me to see!
Grrr! I've still got my appointment with them for 3 of my BMs to get fitted... if they aren't more attentive this time, I may be searching for new BM dresses soon.
I'm not sure if they don't think I'm a serious buyer because I'm young, or what? Although I'm not nearly as young as they might think I am! Sheesh! Either way, it's completely unprofessional and downright poor customer service. I went to see if I could find an email address on their website, and conveniently enough, there is none to be found.
Has anyone else had problems with David's Bridal?? I know several of you have gotten your wedding gowns there, so I'm hoping you were all treated much better than I was!