I have the 510 and don't know if it's the same, but make sure your threaded under the cutter blade is my only suggestion. Good luck. You might try the xryon website, www.xyron.com
Save Up to 30% on Rooms at Walt Disney World!
Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE