WWYD?: Kohl's discount changes

[JamesMom]

On Satuday, I purchased some furniture through Kohls.com using a mailed code for 20% off. I also had a Pick A Day discount (15%) that started Sunday, but on the back it said not valid for 'online exclusives' which my furniture purchases were so I bought $700 worth on Saturday using the 20%.

Sunday, for the heck of it, I got online and attempted to put in my cart the exact same furniture I bought Saturday (same price btw) and used my Pick-a-day discount -- It worked!

You may ask why am I looking at smaller discount? Because Sunday also started Kohls Cash promotion so after all the discounts are taken, IF I purchased on Sunday (or through Friday of this week) I would NET an additional $90 in Kohls cash to spend next week!

I got on the phone with Customer Service yesterday and they were unable to cancel the Saturday order.

Is this worth fighting for $90 at the Store or should I just chalk this up to bad timing? Usually in this situation, I would simply place another online order and return the first, but that is difficult to do when you ordered 2 beds!

Thanks for any advice.

 

[disneychic2]

Try going to your local Kohl's and talk to someone at the service desk. I know they try to make the customer happy. I know when I worked there one Christmas, we were told customer satisfaction was of utmost importance. Maybe after you receive your furniture you can take the receipt in with your pick a day and do a "return" on paper. Not sure what the timing would be for the Kohl's cash and your delivery. I feel there is something they can do, and yes, for $90 it is worth looking into further IMO. Good luck!

 

[RooRach0906]

If you cant cancel it... you should be able to take it back to the store and return it with the reciept no questions asked, when you recieve it.