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- Jan 7, 2005
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We recently returned from a 10-day cruise on the Wonder, from Honolulu to Vancouver. It was our twelfth Disney cruise but our first with so many consecutive sea days (five on this trip), so it gave us a different perspective. My conclusion is that these longer cruises with multiple sea days provide the most immersive Disney experience possible.
Trip planning
We booked our verandah stateroom through Kelsie at Dreams Unlimited Travel. Because we used an on-board offer (OBO), our stateroom credit from Dreams Unlimited was only $175. However, I really appreciated Kelsie braving the long hold times to contact Disney when we wanted to submit service requests or decided to upgrade our stateroom category.
Fellow miles-and-points hobbyists may be interested in the other aspects of our trip planning. I decided to fly Hawaiian Airlines out of LAX because I was able to get DW and I each a Hawaiian Airlines M/C through Barclay’s Bank with a fantastic sign-up bonus: 70,000 miles after only one charge and payment of the annual fee. A first-class flight was 80,000 miles on their A330, so I had to transfer just under 10,000 Amex membership awards to get to the 80,000. There were plenty of seats available for redemption. For our overnight hotel, I booked the Royal Hawaiian using an 85,000 free night award from my Chase Ritz Visa. We really enjoyed the book “From Here to Eternity,” which mentions the hotel in its final chapter, and we are also history buffs. Even though the Marriott dipped to as low as 50,000 at one point so that I could have used a 35K certificate, we really wanted to stay at the Royal Hawaiian.
Booking port adventures, Palo, and checking in
I signed on at 5 AM on the earliest day that Platinums could book port adventures and dining. I was immediately shocked that so few port adventures were offered for this cruise. I was expecting all but the Lahaina excursions to be available from the main Hawaiian port adventures pages, but many more were not being offered, including none of the luau options for either Maui or Kauai. Of the ones that were offered, there was only one port adventure in which we were interested, the aquarium behind-the-scenes tour, which was already sold out by Pearl guests, and in the end, I was glad about that, since I don’t think we would have wanted to spend an entire day in an aquarium, even a nice one.
As for Palo, during this search, I was able to book one dinner and one brunch. The first-night dinner was already booked. However, after searching daily or sometimes multiple times per day as we approached the departure date, I was able to obtain a first-night reservation as well. The same tactic applied to the port adventures. What I did not realize until I called Disney, however, was that the reservations system has changed so that if you want to book a different port adventure that overlaps with your existing one, you have to cancel what you have first. This requirement makes you vulnerable to someone taking your original excursion if the one showing availability has only a spot for one person, and you are in a larger party. I was able to change my Maui excursion to one that started later in the day. Otherwise, many of the tours which showed as sold out remained sold out. For Hilo, because we wanted to visit the botanical gardens specifically, we booked a private tour through Tours by Locals, since Disney did not offer an excursion that stopped there.
I also signed on at 5 AM on the first day for Platinums to check in. The earliest port arrival time was 12:45-1, as Pearls were able to reserve the earlier times.
Day One
Here is more information for fellow points-and-miles hobbyists: I used a Suite Night Award to upgrade to a junior suite in the historic wing, which proved to include two large rooms with the highest ceilings that I have ever seen in a hotel. The Royal Hawaiian was extremely well-preserved, and its dominant pink color palette reminded me of the Beverly Hills Hotel. Unfortunately the restaurant that serves breakfast, Azure, doesn’t accept reservations, so we had to wait about a half-hour for a table. While waiting, we were amused to watch some of the young Japanese guests taking endless selfies as if they were on a competitive synchronized selfie team:

Luckily, we got one of the best tables in the restaurant, almost right on the beach. Here was the view from our table:

The Platinum and higher breakfast credit provides for a continental breakfast, which includes a parfait and several pastries in addition to juice or coffee. You can also upgrade to a number of other entrees for a reasonable price. As part of the elite amenity, you get three pastries from the bakery in the lobby, which filled us up to the point where we were in no need for much of a lunch.
The check-in process in the port was so organized and straightforward compared to the complicated mess that greeted us during our last cruise on the Wonder in San Diego. In Honolulu, the area where you drop off your bags to the stevedores was clearly marked. It was then a straightforward entrance to the terminal, no special tickets required. There was a line for the silver and no Castaway Club status guests but none for Platinum or Pearl. We quickly checked in, and by 1 PM, all guests were allowed to immediately board.
My first stop was to the French Quarter lounge, where the dining representatives are available. I first ascertained that DW and I would have our own table. I subsequently learned that there were only 1,800 guests aboard, so there were multiple empty tables during this sailing. There was a line to speak to the Palo manager, Luca, which I joined in hopes of getting an additional brunch reservation. While in line, the guest next to me struck up a conversation with me, informing me that he was Platinum but that when he went to check in, there was no availability whatsoever for Palo, so he was hoping to get a single reservation. I asked him if he ever checked availability after the initial time that he was allowed to make a reservation, and he replied with irritation, “I don’t have time for that.” Luca added me to the brunch waitlist, explaining that he had no further availability, and confirmed that our previous server, Sylvester, was available.
Afterwards, there was no line for guest services, so I redeemed my Disney gift cards. Again for miles-and-points hobbyists, I purchased $2500 in Disney gift cards from Staples and Office Depot using my Chase Ink card, where I was able to get 5 Ultimate Rewards per dollar.
We then stopped by the tail end of Cabana’s lunch service to get a quick snack before heading to our stateroom, 6626. Its location proved to be excellent. While it was across the hall from a service entrance and elevator, there was minimal noise from that location. The hallway foot traffic was not particularly noisy, and I appreciated that half of the verandah was a solid wall, with only the other half having the usual divider that provides only a partial barrier.
The Platinum gift was a canvass bag and beach towel. Later, there was a card that mentioned we should call room service for an additional food amenity, which proved to be the choice among a fruit bowl, chocolate truffles, or bottle of prosecco. I chose the fruit bowl, which consisted of an apple, banana, mandarin, pear, some grapes, and a small bowl of berries. We never finish eating it, since Disney cruise fruit is not especially good, but that was the healthiest of the options.
After the muster and a very late arrival of our bags, it was time for our first dinner at Palo. Luca informed me that they had available dinner reservations for all of the Hawaiian nights. As a result, I picked up two additional dinner reservations, for days two and four, adding to our previously reserved dinner reservation on day six and brunch on day nine.
My favorite Palo meal, which I had that night, starts with the pasta with the lamb ragu, which is the best Bolognese sauce that I’ve ever had, followed by the Dover sole. The tableside presentation enhances an already delicious dish, and Sylvester deboned it perfectly, with no bones remaining. We finished with the chocolate soufflé.
This meal was our first time at Palo since the implementation of the 18% service charge. Sylvester didn’t mention anything about it this night, so I assumed that it went to Sylvester. I only gave a small, supplementary amount, thinking that amount was going above-and-beyond. More would be revealed on a subsequent night.
This cruise was our first time with no show on the first night. I really used to enjoy the first night’s show which had a storyline about a boy who wanted to be the captain but really was an opportunity to preview the three variety acts who would be performing that week. When I spoke about missing this show to cruise director Trent a few days later, he patted me on the shoulder and said, “Thank you for being one of the 200 people who showed up for it.” I remember the theatre being full for those shows, but maybe my memory was wrong. Trent explained that for this cruise, as well as on some of their other longer cruises, they no longer have shows on the first night due to so many jet-lagged guests wanting to just eat and then retire early for the night.
This trip was also our first time on the Wonder since the dry dock. I was happy to see that they finally offered an internet package not based on how much data you used but by the day or length of trip. Because we would be in Hawaii for the first four days, I used my phone’s data until the sea days. While the TVs looked like they had been replaced during the dry dock, the programming, unfortunately, was not, offering only classics and other older films with nothing released in the last few years that I might have wanted to watch. I was glad that I had downloaded movies and shows onto my iPad.
Next installment: Day 2, Maui
Trip planning
We booked our verandah stateroom through Kelsie at Dreams Unlimited Travel. Because we used an on-board offer (OBO), our stateroom credit from Dreams Unlimited was only $175. However, I really appreciated Kelsie braving the long hold times to contact Disney when we wanted to submit service requests or decided to upgrade our stateroom category.
Fellow miles-and-points hobbyists may be interested in the other aspects of our trip planning. I decided to fly Hawaiian Airlines out of LAX because I was able to get DW and I each a Hawaiian Airlines M/C through Barclay’s Bank with a fantastic sign-up bonus: 70,000 miles after only one charge and payment of the annual fee. A first-class flight was 80,000 miles on their A330, so I had to transfer just under 10,000 Amex membership awards to get to the 80,000. There were plenty of seats available for redemption. For our overnight hotel, I booked the Royal Hawaiian using an 85,000 free night award from my Chase Ritz Visa. We really enjoyed the book “From Here to Eternity,” which mentions the hotel in its final chapter, and we are also history buffs. Even though the Marriott dipped to as low as 50,000 at one point so that I could have used a 35K certificate, we really wanted to stay at the Royal Hawaiian.
Booking port adventures, Palo, and checking in
I signed on at 5 AM on the earliest day that Platinums could book port adventures and dining. I was immediately shocked that so few port adventures were offered for this cruise. I was expecting all but the Lahaina excursions to be available from the main Hawaiian port adventures pages, but many more were not being offered, including none of the luau options for either Maui or Kauai. Of the ones that were offered, there was only one port adventure in which we were interested, the aquarium behind-the-scenes tour, which was already sold out by Pearl guests, and in the end, I was glad about that, since I don’t think we would have wanted to spend an entire day in an aquarium, even a nice one.
As for Palo, during this search, I was able to book one dinner and one brunch. The first-night dinner was already booked. However, after searching daily or sometimes multiple times per day as we approached the departure date, I was able to obtain a first-night reservation as well. The same tactic applied to the port adventures. What I did not realize until I called Disney, however, was that the reservations system has changed so that if you want to book a different port adventure that overlaps with your existing one, you have to cancel what you have first. This requirement makes you vulnerable to someone taking your original excursion if the one showing availability has only a spot for one person, and you are in a larger party. I was able to change my Maui excursion to one that started later in the day. Otherwise, many of the tours which showed as sold out remained sold out. For Hilo, because we wanted to visit the botanical gardens specifically, we booked a private tour through Tours by Locals, since Disney did not offer an excursion that stopped there.
I also signed on at 5 AM on the first day for Platinums to check in. The earliest port arrival time was 12:45-1, as Pearls were able to reserve the earlier times.
Day One
Here is more information for fellow points-and-miles hobbyists: I used a Suite Night Award to upgrade to a junior suite in the historic wing, which proved to include two large rooms with the highest ceilings that I have ever seen in a hotel. The Royal Hawaiian was extremely well-preserved, and its dominant pink color palette reminded me of the Beverly Hills Hotel. Unfortunately the restaurant that serves breakfast, Azure, doesn’t accept reservations, so we had to wait about a half-hour for a table. While waiting, we were amused to watch some of the young Japanese guests taking endless selfies as if they were on a competitive synchronized selfie team:

Luckily, we got one of the best tables in the restaurant, almost right on the beach. Here was the view from our table:

The Platinum and higher breakfast credit provides for a continental breakfast, which includes a parfait and several pastries in addition to juice or coffee. You can also upgrade to a number of other entrees for a reasonable price. As part of the elite amenity, you get three pastries from the bakery in the lobby, which filled us up to the point where we were in no need for much of a lunch.
The check-in process in the port was so organized and straightforward compared to the complicated mess that greeted us during our last cruise on the Wonder in San Diego. In Honolulu, the area where you drop off your bags to the stevedores was clearly marked. It was then a straightforward entrance to the terminal, no special tickets required. There was a line for the silver and no Castaway Club status guests but none for Platinum or Pearl. We quickly checked in, and by 1 PM, all guests were allowed to immediately board.
My first stop was to the French Quarter lounge, where the dining representatives are available. I first ascertained that DW and I would have our own table. I subsequently learned that there were only 1,800 guests aboard, so there were multiple empty tables during this sailing. There was a line to speak to the Palo manager, Luca, which I joined in hopes of getting an additional brunch reservation. While in line, the guest next to me struck up a conversation with me, informing me that he was Platinum but that when he went to check in, there was no availability whatsoever for Palo, so he was hoping to get a single reservation. I asked him if he ever checked availability after the initial time that he was allowed to make a reservation, and he replied with irritation, “I don’t have time for that.” Luca added me to the brunch waitlist, explaining that he had no further availability, and confirmed that our previous server, Sylvester, was available.
Afterwards, there was no line for guest services, so I redeemed my Disney gift cards. Again for miles-and-points hobbyists, I purchased $2500 in Disney gift cards from Staples and Office Depot using my Chase Ink card, where I was able to get 5 Ultimate Rewards per dollar.
We then stopped by the tail end of Cabana’s lunch service to get a quick snack before heading to our stateroom, 6626. Its location proved to be excellent. While it was across the hall from a service entrance and elevator, there was minimal noise from that location. The hallway foot traffic was not particularly noisy, and I appreciated that half of the verandah was a solid wall, with only the other half having the usual divider that provides only a partial barrier.
The Platinum gift was a canvass bag and beach towel. Later, there was a card that mentioned we should call room service for an additional food amenity, which proved to be the choice among a fruit bowl, chocolate truffles, or bottle of prosecco. I chose the fruit bowl, which consisted of an apple, banana, mandarin, pear, some grapes, and a small bowl of berries. We never finish eating it, since Disney cruise fruit is not especially good, but that was the healthiest of the options.
After the muster and a very late arrival of our bags, it was time for our first dinner at Palo. Luca informed me that they had available dinner reservations for all of the Hawaiian nights. As a result, I picked up two additional dinner reservations, for days two and four, adding to our previously reserved dinner reservation on day six and brunch on day nine.
My favorite Palo meal, which I had that night, starts with the pasta with the lamb ragu, which is the best Bolognese sauce that I’ve ever had, followed by the Dover sole. The tableside presentation enhances an already delicious dish, and Sylvester deboned it perfectly, with no bones remaining. We finished with the chocolate soufflé.
This meal was our first time at Palo since the implementation of the 18% service charge. Sylvester didn’t mention anything about it this night, so I assumed that it went to Sylvester. I only gave a small, supplementary amount, thinking that amount was going above-and-beyond. More would be revealed on a subsequent night.
This cruise was our first time with no show on the first night. I really used to enjoy the first night’s show which had a storyline about a boy who wanted to be the captain but really was an opportunity to preview the three variety acts who would be performing that week. When I spoke about missing this show to cruise director Trent a few days later, he patted me on the shoulder and said, “Thank you for being one of the 200 people who showed up for it.” I remember the theatre being full for those shows, but maybe my memory was wrong. Trent explained that for this cruise, as well as on some of their other longer cruises, they no longer have shows on the first night due to so many jet-lagged guests wanting to just eat and then retire early for the night.
This trip was also our first time on the Wonder since the dry dock. I was happy to see that they finally offered an internet package not based on how much data you used but by the day or length of trip. Because we would be in Hawaii for the first four days, I used my phone’s data until the sea days. While the TVs looked like they had been replaced during the dry dock, the programming, unfortunately, was not, offering only classics and other older films with nothing released in the last few years that I might have wanted to watch. I was glad that I had downloaded movies and shows onto my iPad.
Next installment: Day 2, Maui