We'll be staying YC concierge for the first time in December, so I'll be looking forward to hearing about your stay. So far, their pre-planning department has been wonderful. Have you been in contact with them yet? I've already received a key to the concierge lounge, park maps, recreation information, resort maps and restaurant information. They even sent out a questionnaire for me to fill out with any special requests that I had.
The only comments that I've heard is that the lounges at these particular resorts are maybe not as deluxe as say the Poly, the GF or the AKL. I know that the YC does close up their lounge in between servings. That's something that I'd like to see changed. When we stay at the GF, they always have drinks available and you can sit and relax even while they're in between setups. Also, the YC lounge has a balcony that overlooks the parking lot. This is obviously a design flaw because they have that beautiful lake that they could have taken advantage of. Other than that, I really haven't heard anything bad about the service or the staff.
Enjoy your stay,
Tammi