Wireless Technology In Parks Article

Excellent article! Thanks for the link!
 
Yes very informative. The part that I found the most interesting {read disturbing} is the part about the possible return to the old E ride concept. I'm sure that there would still be a high daily admission cost as well as charging extra for the premium attractions.
 
Living in Pa we don't always get the info that you Floridians have notice to. Thank you for the article on the possible changes in the future. As for my DW and I, If WDW goes back to the E ticket concept we will no longer return to spend our hard earned money. Universal, Busch Gardens,Sea World and Wet and Wild are looking better and better as time goes by. As a 42y male with a 37y wife with 2 DD's 8&7 both having been to disney 1 more year than their lives with a family total of trips numbering 14 in 13 years of marriage I hope Disney notices what we and others are saying, but know they really don't care. Sorry to get on the soapbox Good Luck to all and hava Happy new year.
 

ohkay...I just read the entire article (all 4 pages - page 5 was just resources) and I did not see any mention about E ride tickets - where did this come from, or where did I miss it in the article?
 
What the article mentioned is an idea that's been floating around the company for a bit. It's essentially a return to the old A thru E tickets but with a high-tech (if you support the idea) or Dave & Busters (if you don't) twist.

Instead of receiving a main gate ticket, you'd receive a smart card. The card would be loaded with a certain number of "points" much like a Dave & Buster's or the old DisneyQuest cards . Each attraction inside the park would "cost" a certain number of points, just as they used to be require a A, B, C, D, or E ticket. A card reader would be placed in front of each attraction; you'd swipe your card through the turnstile and the "points" would be deducted from your account. The concept could be further expanded so the same card could be used as you room key and a charge card throughout the resort. One example would be the ability to buy something on the card and have it automatically delivered to your hotel or home without having to fill out any paperwork (because the card would already contain your address).

Two forces are driving this concept. The first is the customer relation management angle that says "look at all the synergy we could developed!" Say you ride 'Pirates of the Caribbean' twice during your last stay. Some computer could tag you as a "Pirate fan" and send you endless e-mails about the upcoming Pirates of the Caribbean sequel. Less ominously say if you have a reservation at the Rose & Crown pub but the computer sees you just got on 'Primeval Whirl'. The computer can bump your table to a waiting guest already at the restaurant while it sends a message to your Pal Mickey reminding you that you are supposed to be spending money somewhere else.

The other force is coming out of frustration. Under the current management it is impossible to get a new attraction approved or even maintained without being to prove - on paper - that it will return a significant amount of money. The ticket price is prorated among all the attractions, the maintenance gets pooled - but there's no way of knowing how much each attraction "earns" or "makes".

Take '20,000 Leagues Under the Sea'. That attraction was expensive to operate and to maintain. Under the old ticket it was easy to so that "X number of people spent a 95 cent E-ticket, so we can afford to spend Y on operations and Z on maintenance". Each ride paid its own way, you could judge the real value of an attration (because people were willing to pay for it instead of just going on it because it was there) and you could also justify upgrades because adding more riders would increase your revenue.

But under the passport plan (and management without a feel for theme parks), costs and benefits of an attraction have become clouded. Maintenance is pooled and cut - so the game becomes "how do we split up our maintenance resources" rather than seeing which attraction can really pay for its own keep. Enhancements are ignored because the only way of generating more revenue is through increased admissions at the main gate. So with something like '20K' it's real easy to say "shut it down because we won't lose a penny and I can move all the maintenance guys elsewhere".

Granted, the "make it ride pay for itself" concepts sound more Eisner than anything he has come up with - but that's the reason a lot of people are pushing for it. It's the only way the parks and WDI can make the case that new attractions, updated attractions and working attractions are important. It circumvents all the fuzzy logic and management guesswork that has proven to be so wrong in the past, and presents the same management with a dollars-and-cents mentality that gets them drooling like a dog when you run the can opener.

This is still very much a blue-sky idea. The cost of the card system would be significant, and the reputation of FastPass makes it hard to convince The Big Guy to drop that kind of coin on infrastructure. It will happen only if someone can convince him that it will generate substantial revenues and someone in marketing can figure out a way to spin this to the guests.


P.S. The other, simpler idea is simply to add an additional cost for shows and attractions. Say you want to see 'Fantasmic!' from the center section? That will be ten bucks. Want an instant FastPass? That's two-fifty. Want to a dinner reservation? A five dollar "service charge" on your hotel bill is all it takes.

That's much, much more likely to happen.
 
Wow, Voice! What a through summary! I can see where I missed that in the original reading. You must have been following this for a while to have such a complete take on the whole situation.
Thank you for clarifying it for me!
 
OK, I made it to page 3 before I gave up. I have a real problem with anyone, even Disney, taking my purchases and tracking me through the parks. I understood that the Pal Mickey was a one-way device. Once they start paging my cell phone with restaraurnt reservations...I am sorry...NO!!!

JMHO

:bounce:
 
If AV is rightg then wdw will be no better than SF parks who charge for their version of fastpass, not good company to be with!!!!
 
If Disney can find a way to give me a platinum experience without treading on my privacy I'm willing to pay for it. And not something along the lines of giving me a bunch of options I won't use. In fact the Pal Mickey is an excellent example of that. If Disney wanted to take it a step further they could make the Pal Mickey programmable...if you want to know when the "stand by" line at a short list of rides is 10 minutes or less...you should be able to have your Pal Mickey notify specifically that Test Trak is a good idea...or say it is staying opening late...Mickey could tell you that too.

As afar as I can tell Pal Mickey is a one way device...they were discussing tracking a customers interest by way of their using their hotel card keys as charging devices...which I wouldn't have a problem with since I don't elect to charge with my key!

As an adult maybe I don't need a pal mickey to lug around. Set up a kiosk I can interact with where I can interact with my "park experience maintenance account". I can learn which restaurants or rides I can get into with no more than a 10 or 15 minute wait. I pay for the option at $10 per day I want to use it and it lets me expedite my entire trip for my party. Expand it to include DTD and now we are really cooking...and I'm paying for it.

Increasing the basic park fee isn't a valid option at the moment...like ski lift tickets the $50 threshhold ($70 at major Vermont resorts) starts to make the diehard fan hesitate.
 
I say bring it on.

For those of you sweating about your "privacy" your killing me. Do you only bring cash on vacation? Dont you use any plastic? The banks that issue the credit and debit cards mine the hec out of your purchase history. THe big guns like citibank and mbna who make a huge percentage of cards issued have entire divisions devoted to it. Do you use a bonus card at the food store or the plethora of other people handing them out know like stples and petsmart, etc? Why do you think they 'give' you all those discounts without making you jump through the hoops of cutting coupons like we used too- cause they are tracking everylast item you purchase and selling the information to someone. If you are embarrased that you are buying porno with your credit card on wanlk into the adult bookstore while you have your gps enabled 3rd generation pal mikey 2025, then either get over it or dont do it.

For those of you jumping to complain apout E-tickets, take a valium just dont assume its always bad. Maybe they ditch the $50 for addmission and you just pay per ride. Myself plenty of times we go to the parks and get all of 3 rides in so unless they are charging $17 per ride it isnt going to kill me (I'm exagerating but what if its free to get in and a buck a ride? how many days do you ride 50 things). When I read what AV had to say I almost had a cow how great it could be- if people like COP enough that they cover its costs, then it would be open more often, if they want to build some breathtaking attraction that has never been seen before and they want to charge me 75 cents to ride it so be it.

Now if they do it the way AV said is most likely i'm not to thrilled but the mere fact that AV went on for so long about the good version gives me hope that it has been well thought out.
 








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