We just got 2 inch faux wood/no holes, Bali blinds installed throughout the house. They were all damaged (every slat looks worn). Well, after we complained to Lowes and brought a slat to the store, they sent out their supervisor (Lowes) who agreed the blinds were damaged. Every blind was re-ordered (21 windows).
The replacement blinds came in, installed. They are even worse than the original ones. Called Lowes and they had the Bali rep look at the ones they took down in the store and he agreed that something is wrong.
Bali is sitting on this though. They have to bring the blinds in for QC and testing. Lowes has been wonderful and has agreed to replace all the blinds even before a decision from Bali...we have decided to the the real wood since we no longer have faith in the faux.
I am so not happy with Bali either...they should have QC'd the replacement blinds thoroughly before they even left the manufacturing site.