They seem to focus on new buyers more than existing owners. We toured as an existing owner, the process was disjointed, mixed instructions, finally they took a group of 10 people to a GV. Opened the door and turned us loose. While at Aulani for the week we saw ASA's making the rounds hitting up guests at the pools and grounds trying to set them up for a sales meeting.
Never once were we approached in the 12 days we were there on our last trip. We did pop into a grand villa to show our friends who were our guests one day but we arranged that on our own.
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