Will Call Booth

[polyqueen]

A few weeks ago, we had to pick up our APs at the Will Call Booth at MK; we are DVC and had renewed (3 adult passes, so a significant amount of money) few weeks earlier. The experience was a nightmare of inefficiency and really put a damper on the morning's mood. Could we have done it "smarter"? Or is a letter necessary to the powers that be? Would love to hear anyone else's experience or suggestion. Thanks!

 

[hakepb]

You can use any ticket window including TTC or Guest Relations (all parks and Disney Springs) to activate an AP. If your old AP was still valid, you could redeem the renewal at an inside the park Guest Relations in the afternoon when you are not rushing to the 1st rides.

It’s generally been more chill walking to Epcot from BWV or BCV to activate at the International Gateway ... but by next year, the Skyliner will feed (4) more resorts to IG.

 

[Robo]

A few weeks ago, we had to pick up our APs at the Will Call Booth at MK; we are DVC and had renewed (3 adult passes, so a significant amount of money) few weeks earlier. The experience was a nightmare of inefficiency and really put a damper on the morning's mood. Could we have done it "smarter"? Or is a letter necessary to the powers that be? Would love to hear anyone else's experience or suggestion. Thanks!

As @hakepb said, you do not need to go specifically to a "Will Call" location.
Pick any ticket booth or Guest Relations.
Pick a time that is not "super busy" (it is generally more busy outside the parks from about an hour before opening up until about 11:30am.)
If you can, pick a time to go in the mid-afternoon, into the evening.

 

[Fangorn]

In October, we converted 4 day tickets to DVC gold APs at a ticket booth at DHS. About 10:30am. We picked a window with zero line, and while the process took some time (maybe 20 minutes), the CM was very knowledgeable about what needed to be done and how to do it. What took the most time was her attention to detail, and frequent validation that she had done everything properly. Essentially, she was knowledgable enough to know the effects of missing something and dedicated enough to want to take the time to do it right. Having had APs messed up once before, I was highly appreciative of her diligence - so much so that she got a nice commendation from us at Guest Services once we got into the park.

Steve

 

[polyqueen]

Thanks, all. We might just have had bad luck! However, that morning at MK, both Guest Services and Will Call had atrocious lines and we were directed to Will Call by a CM.