You think it's bad during this time of year, go during the
free dining period. I've been the last three years during the free dining period. That first year, we saw so many people literally screaming at the CMs that Disney had 'sold' them this free dining, then wouldn't let them into any of the restaurants to eat. I swear we almost saw a riot several times. We just sat there quietly and watched the fireworks (and I'm not talking about Illuminations

). We saw a lady at Le Cellier that was not going to take no for an answer, a manager had to be called, and when he also told her no, she finally walked away, but screamed all the way up the path that she was going to Guest Relations, and something "WOULD BE DONE!!!" and she "WOULD BE BACK!!". A guy standing next to us called her the 'Terminator'.
We saw the same thing the second year also. At Mama Melrose, a manager had to be called, because a couple was refusing to take no for an answer and wouldn't move out of line. They finally said they would just order take out then. You should have seen the man's face about to explode when the manager informed him they did not do take out. He finally waved his hand over toward us and said, "Are you telling me all these people made reservations here months ago?" It was really funny, because at almost the same time, we all yelled, 'yes, now get out of the way'. It was in almost perfect unison. They finally slinked out of there, with the husband fussing at the wife, "Why didn't you tell me we had to make reservations, if we wanted to eat anywhere?"
It wasn't quite so bad last year, though we did still see alot of angry walkups turned away. What was sad all three trips was seeing alot of very sad, hungry kids. We had a couple in front of us in line to check in at Crystal Palace, telling her husband she 'BET SHE DID GET THEM IN'. She had the cutest little red headed boy about four years old, that was gazing into the window at the characters and asked, "Mom are we really going to get to eat here, everywhere else has told us no the last few days?". The mom assured him that yes they would be eating here. When they got to the CM checking everyone in, she tried her best to get them in, but of course couldn't. She finally pushed that little boy in front of her and told the CM she had promised her son he was going to eat with Eyeore and Pooh, and by God she was not breaking her promise. Of course, the answer was still no. That little boy just looked so accepting, as if that was the answer he was expecting. She then snapped and started around into the door dragging the little boy with her saying if she couldn't eat with the characters then she was going to at least get some pictures with them. A manager again had to be called as CM's blocked her way into the restaurant. That was the absolute worst situation we saw. You could just see how angry and frustrated that woman was.