I have a frustrating scenario, that I'm curious if anyone has any advice about.
I have an October UY.
1) In the 7 month window, I booked 1 night at BLT in December. I had enough 2019 points to do this.
2) A few weeks later, I booked 2 nights at AK in April. In order to book those nights, I needed to borrow 7 2020 points.
I (stupidly) thought that DVC would automatically figure out that they should debit the 7 borrowed points from my account to pay for the December reservation, preserving my potential ability to cancel the April reservation and bank all of the April points should the need to do so arise.
When chatting with Member Services, they say the only way to make this happen is to literally cancel both reservations and re-book them. This is obviously not feasible given availability for both of these months is now extremely constrained.
Has anyone had success in getting Member Services to move borrowed points between reservations like I'm describing above? I'm pretty frustrated right now.
Edit to add: I saw at least one prior post in this forum from a few years ago that suggested that something like what I want is possible. On chat in the browser they definitively would not do this for me, I will try calling next and see if that yields anything different.
I have an October UY.
1) In the 7 month window, I booked 1 night at BLT in December. I had enough 2019 points to do this.
2) A few weeks later, I booked 2 nights at AK in April. In order to book those nights, I needed to borrow 7 2020 points.
I (stupidly) thought that DVC would automatically figure out that they should debit the 7 borrowed points from my account to pay for the December reservation, preserving my potential ability to cancel the April reservation and bank all of the April points should the need to do so arise.
When chatting with Member Services, they say the only way to make this happen is to literally cancel both reservations and re-book them. This is obviously not feasible given availability for both of these months is now extremely constrained.
Has anyone had success in getting Member Services to move borrowed points between reservations like I'm describing above? I'm pretty frustrated right now.
Edit to add: I saw at least one prior post in this forum from a few years ago that suggested that something like what I want is possible. On chat in the browser they definitively would not do this for me, I will try calling next and see if that yields anything different.