Why does Fidelity get so many listings if they are so bad?

[MFMont]

In my opinion at The Timeshare Store, Inc.® we do a better job of actually selling the properties and not just listing them. We are open 7 days a week (Monday thru Friday 9 to 9, Saturday 9 to 6, Sunday 10 to 6). If anyone out there has not been able to get their property sold by listing with GMAC aka Fidelity please let us know at sales@dvcstore.com

Thanks,
Jason

Of course you would have this opinion......you work there.

I am sure if I called Fidelity, they would say they do a much better Job of selling than anyone else, that is why we have the most contracts.

Either or Niether may be true. This board just happens to be much more Pro TSS for obvious reasons.

I have also had zero issues with communication for my contract with Fidelity. I have had excellent dealings with their Closing agency. Both have always answered my questions in a timely fasion. The sellers on the other hand have been very slow and I would consider my contract distressed. That is why i got the price i wanted at fidelity and was essentially laughed at when I called TSS for a less loaded contract at $5 more ppt. I figure because of my turtle like sellers, i will spend 4 or 5 more weeks and some extra pain and suffering with my fidelity purchase(not because of anything Fidelity has done), but after renting the 09' points and the large price difference I will have saved somewhere around $15 PPT. I will wait five extra weeks for savings like that.

Also TSS reminds me a bit of how Red Sox fans are always worried about the Yankees and what they are doing. When I called TSS to see if they could get me the same type contract that I had been looking at with Fidelity, they told me all about how Fidelity worked out a deal with DVD and why I shouldn't buy there.You could hear the sour grapes in their voice. Big Turn Off. Like I tell my wife every night as she asks how the Yankees did today (In freaking may), WORRY ABOUT YOUR OWN D*$^#D TEAM
Yankee Fans and Organisation Generally give two juicy T&#rds about what the Red Sox are doing.

Signed,

Stuck in a house of Red Sox Fans!

 

[quinnc19]

If you go through Fidelity, try to get a title company other than PCS Holdings. It's been almost a month and a half since closing and points are still not in the system. They claim they can't process it any faster

I bought from Fidelity recently and will use them again in about a year to buy HHI and maybe an OKW or SSR contract or sooner if I find a good Feb use year contract. Someone who had a less than good experience will talk about it every where they can. Someone with a good or great experience is less likely to talk about it.

 

[Jason@dvcstore]

I actually had one agent from another broker tell me it's too time consuming to go through that step and that Disney will hold the request for a couple of weeks.

Jason, is that how long it usually takes for TTS to get a response?

Wow. This completely amazes me. Some companies don't get a Points Activity Statement from Disney to verify the points in the account?

At The Timeshare Store, Inc.® Disney typically gets the Points Activity Statement back to us within 24 to 48 hours of requesting. Our staff members Yamilin, Angie and Leslie do an excellent job of putting all the listings together and reading those Points Activity Statement. Sometimes this can be quite a challenging task.

I am still in shock. How do they list the property? They simply go by what the seller tells them?

Jason

 

[whitfamily]

I made mistake of going with another firm over TSS in my resale contract with SSR. Needless to my verbal offer (stated multiple times) is not what was told to the seller. I was an idiot and signed paperwork on way out of the door to a Disney trip and did not catch the fact that the fine print was not my offer. When I approached the broker on the issue she agreed there was a mistake over the phone and when I followed up by e-mail she responded with a missive about me not understanding how DVC works and how dare I question here credibility.

Long story short, I had to cough up $250 in fees I made clear to the broker and TT&M that I did not want to pay. The Seller agreeing to cover those maintenance fees is why I made the offer-- only they didn't agree (I called them) the broker messed up and tried to cover her own ***. She's lucky $250 isn't worth my time in court.

 

[GoofItUp]

Just one more story much like others on this thread....

I have bought 1 contract through TTS and 1 through Fidelity. Given two equal contracts, I would choose to deal with TTS because (1) the do have better/more responsive service and (2) they sponsor these boards and I'll throw business towards sponsors of things I like when I can. On my second contract, though, Fidelity had the contract I was looking for (points/UY) for the price I wanted and TTS didn't. So, Fidelity got my business on that one. There was nothing negative about the experience, they just don't hold your hand quite as much.