Why can't I put five in a room if one is an infant?

[jmb910]

I am trying to book a room at Art of Animation in a Little Mermaid room for March of next year. When I search on the WDW site, it says that we have more than the maximum occupancy for that room (2 adults, 3 kids ages 5, 3, and infant).

The weird part is, if I try to book it for the same number of people and ages but just change the dates to October of this year, it will let me book it.

Does anyone know why it won't let me for the March reservation?

Thanks!

 

[mum2four]

I am trying to book a room at Art of Animation in a Little Mermaid room for March of next year. When I search on the WDW site, it says that we have more than the maximum occupancy for that room (2 adults, 3 kids ages 5, 3, and infant).

The weird part is, if I try to book it for the same number of people and ages but just change the dates to October of this year, it will let me book it.

Does anyone know why it won't let me for the March reservation?

Thanks!

Yes, you can all fit in one room. Unfortunately, you'll have to call to book it due to a glitch in the web site. It's been an ongoing problem ever since the new web site launched, so apparently it must be a difficult thing to fix.

 

[pieface]

You can do it just make the call we have done this in the past not a problem.

 

[mickeynut1]

I am trying to book a room at Art of Animation in a Little Mermaid room for March of next year. When I search on the WDW site, it says that we have more than the maximum occupancy for that room (2 adults, 3 kids ages 5, 3, and infant).

The weird part is, if I try to book it for the same number of people and ages but just change the dates to October of this year, it will let me book it.

Does anyone know why it won't let me for the March reservation?

Thanks!

I agree with the pp's that I would call. There have been some problems with the website that won't allow people to book certain rooms when the rooms will indeed accommodate them.

 

[jmb910]

Thanks everyone!