While I do not condone the call taker or dispatcher basically not giving you the time of day,you might want to look at it from their point of view. Road rage,bad driving,speeding and total disregard of others around you is running rampant throughout the country.
Now I am not a dispatcher or call taker but I can give you some insight through my profession.
On a freeway or highway by the time you report this behavior the cars are no longer in the exact same place. Remember this behavior is repeated thousands of times a day in all areas of the freeway. I understand that you are mad,concerned or just wanting to get even by reporting it. Unfortunatly in a large metropolitan area or freeway there are only so many Police officers and thus can not be everywhere at once. Remember the only witness to this behavior is you. This is why dispatchers ask for your name and address. Should something happen down the road say they get into an accident with somebody else your testimony would be very important in a trial if it came to that. BUT a cell phone call taken by a dispatcher out of the blue accusing a motorist of bad driving is not going to help by remaining anonymous. Yes it does help make law enforcement aware of a problem driver ie. drunk etc. but without you identifying yourself it doesnt help.
Now a quick comment on driving infractions. The infraction has to be witnessed by your local law enforcement officer or State Officer. I do believe some states allow you to file a complaint with that states registry by taking the plate#,time,date and location of the incident. I do not know what the procedures are after that though.
Now you can look at it this way. EVERYBODY (including you and me) have gone over the speed limit,failed to use signals,cut somebody off (with or without meaning to) ETC. Now everytime we go into the left lane and start passing cars would you want every car on the highway calling the police. Probably not. 911 is meant for emergencies (life or death) unless the cars are a major danger to all on the highway call the police and report it, but remember to leave your name and address.
Another quick comment on 911 cell phone calls. Do not assume that your 911 call is going to the department in the area your in. It can go ANYWHERE to any police department in your state or next state over. The dispatcher is not trying to be wise when they ask where are you calling from and what cityor state, they do not know. And also remember that by the time you report this behavior the cars involved are ususally long gone. It is unfortunate but this happens all the time.
This is why sometimes when it is quiet the police are just sitting on the side of the road. They may appear they are not doing anything but guess what, just our presence (oops) their presence alone has a major impact on traffic behavior. If there are a lot of reports of poor behavior you will see more police presence in that area and hopefully witnessed by the Police Officer and get a much deserved ticket.
I hope I clarified some of this for you and again I do not condone any kind of rude behavior by Dispatchers or the call takers but sometimes they are getting numerous calls such as these 24 hours a day seven days a week. Deep down they may feel by the time they give your call out they know the cars are long gone but they still should take the call and log it thus creating a statistic for that area. And as far as the comment from the Dunkin doughnut or MCdonalds crack I for one do not eat at either. But I like coffee and guess where they sell coffee.AS far as the fender bender crack, ALL accidents can be serious. All accidents can cause injuries,anxiety and yes heart attacks because it is a tramatic experience to that person depending on the age and health condition of that person.I have been to "fender benders" and found the driver had a seizure and even was not breathing or it was caused by a crime occurring in the car (Domestic etc.) so unless you know about all "fender benders" and the condition of everybody involved you do not have the right to say a large response is not justified. You do not know the facts in the situation. And guess who the first is at the scene of a life and death situation, THAT Dunkin Doughnut MC Donald going cop. Enough said on this and I dont want to turn this into a debate just showing my opinion.
