Who do I call CRO or WDWT?

[Lisa3]

I want to add a room only night onto an existing package. Can I get a room only ressie through WDWT (where I booked the package) or should I call CRO? If the package is booked through WDWT and the room only ressie is made through CRO can they link the ressies so that they know I am already at the Poly but staying an extra night? This is so confusing!

 

[SnackyStacky]

There is only the Walt Disney World Travel Company now. They can book you a room-only reservation (with the desirable cancellation and payment policies that everyone enjoys)

I'm not sure if you can "add" it to a reservation, per se. They'll let you book it, but it will have a seperate confirmation numbers. You may able to request adjoining rooms, but it will only be a request.

 

[Scoootch]

Ditto!

Both the (407)W-DISNEY # for CRO and the 1-800-828-0228 # for WDTC have merged. You get the same place/computer system when you call either # .

 

[Lisa3]

Thanks for the info - I guess I wasn't paying attention when this happened!