Berne isnt too far away, I am from Angola. Its been a couple of years since I took the tour but I still remember a few things. In general, the majority of it is viewing facilities and talking with some caretakers and vets but we did see some animals that were not on stage as there are always some. We saw where they keep the animals when they are not on stage, you can see some of the larger animal buildings from the train ride to conservation station.All large animals and alot of the smaller ones are brought inside every night which is why the park closes so early. There we talked to some care handlers. At the time we were able to get fairly close to an elephant in its play pen tossing a tire around. You will better appreciate it when you see it but we were told that they had to replace the doors several times because the elephants were so rough on it. We also got close to some giraffe. The AK lodge was just being built and alot of the animals we saw were specifically for its savanah. They quaranteen all animals for a month before they go on stage. We went in a warehouse where they store all the bulk food. The numbers were unbelivable. Went into one of the operating rooms and talked with a vet. Went to the office building and talk to some park castmembers. It was like a 4 hour tour so I'm forgetting alot, which is a good excuse to take it again and probably learn something new.
Hope this helps!
P.S. I have taken all but a few of the tours offered by Disney if you need any other feed back.