We booked a standard room for labor day weekend and I was sure that the resort would be packed and that's what I would get. Five days before I did send a fax stating that we would like to request a room" near" the pool area since we would be spending most of our time at the resort (it was also my b-day trip). Well, we checked in on the Friday around 4:30pm and we were upgraded to DELUXE pool view!!!!!!! Without even asking!!!! There are a lot of pool view rooms and maybe most people do not even book these- since the animals are the draw here and not the water. Well, we loved this location as it was very close to everything! A few times we even communicated with each other from the pool to our room balcony. You never kneo, you could be upgraded. I would ask for a room "near the Pool, on a high floor". You should be fine!