I don't think I have the right to judge large corporations that I don't intimately know the workings of. I know that my own workplace (higher education) folks love to complain about the number of administrators we have, yet every administrator I know (and I know most of them quite well) is working him or herself to death. They are each doing the work of more than one person, yet the college is afraid to add someone to even the balance of work because of the complaints of people who don't really understand what an administrator's job is.