I have significant mobility problems and thought the "sand" chairs would be aplus. had no trouble getting one even though we were not one of the first off the ship. be aware, the chairs are extremely hard to push. I got out of the chair on the sand and walked with help to where we were going to sit and then sat back down in the chair. But I spoke to several families whose loved one could not walk and it was very hard and disappointing for them. Also, unless you are first off the ship, which requires waiting in a VERY long line, it is a long walk to find a place to sit. We managed when we were there, but it is not at all handicapped friendly and is not how Disney presents it. Knowing my problems, I spoke at length with Disney prior to booking and some of what they told me just wasn't true. For example, to get to the adult beach, you must get on and off two different trams going and coming. Few places at the eating pavillion to park a wheelchair so you can eat with your family. Just know ahead so you can plan.