We just came back from BCV. I did the online checkin and it asked me for a checkin arrival time, so I put 9am since that is about what time we were estimated to get there. We didn't get there until 9:30 and they saw us walk in the front door and said "You must be The D's, we've been waiting on you. Your villa is ready. We were expecting you at 9." I was shocked because I didn't think we would have one until the evening.