What does everyone think about receipt checkers?

[disykat]

I'll repeat this - they are also checking up on their cashiers.

Years ago I worked as a cashier at Costco. It was my understanding that the main reason they did this. Door security was judged on catches and cashiers were judged on misses.

 

[LuvCuteBoys]

Apples and oranges. You purchase a ticket knowing that showing it is how you will be admitted in to that particular event. Once you purchase something in a store, you own it, even before you walk out the door.

Nope, it's the same thing. My tickets from the NCAA Tourney says nothing about being required to show it to anyone. It says, in bold letters, Every person, regardless of age, must have a ticket to enter the facility. Doesn't say anywhere that I have to show it to anyone. It doesn't say that I have to prove that I have it. Any I know that I would never walk into an event without a ticket, so it's insulting that I should have to show it.

I know I paid for the ticket and I know that I have it in my possession when I enter the venue. So when the ticket-taker asks for it, I should say "no thank you" and walk right in.

 

[Pigeon]

I'll repeat this - they are also checking up on their cashiers.

Years ago I worked as a cashier at Costco. It was my understanding that the main reason they did this. Door security was judged on catches and cashiers were judged on misses.

I don't give a hoot what they are doing with their cashiers, but I'm not being a participant.

 

[LuvCuteBoys]

People never cease to amaze me.

 

[merryweather20]

Nope, it's the same thing. My tickets from the NCAA Tourney says nothing about being required to show it to anyone. It says, in bold letters, Every person, regardless of age, must have a ticket to enter the facility. Doesn't say anywhere that I have to show it to anyone. It doesn't say that I have to prove that I have it. Any I know that I would never walk into an event without a ticket, so it's insulting that I should have to show it.

I know I paid for the ticket and I know that I have it in my possession when I enter the venue. So when the ticket-taker asks for it, I should say "no thank you" and walk right in.

You actually said it yourself and even bolded it:
Every person, regardless of age, must have a ticket to enter the facility

The ticket takers also do a variety of things, including tracking occupancy, not to mention they actually check the ticket and at larger venues, they make sure the person is entering at the correct door and give directions, to the section.

This is in contrast with the Sam's Club employees who don't even glance at your items or receipt and merely scribble a line and waive you on.

 

[LuvCuteBoys]

But it doesn't say that I have to show it to anyone. It says that I have to have it. And I do. It's in my pocket.

 

[ctinct]

Not getting nasty, she was the one stating they are wasting her time and no thanks. She was acting all holier than thou. It takes just a minute and it could have been a mistake like I explained. Adn with that attitude I stand by what I said.

Holy cow. I am polite about it, and the fact is, unless they are an actual police officer, by law they don't have the right to detain me-not even for a second. I'm kind of a stickler about the law. I'm sorry, but I really don't see where I was being holier than thou, but if that's how you perceive my comments, you are entitled to your opinion. My remarks certainly weren't intended to be that way. I have the greatest respect for anyone who works in retail-as i said, I worked in retail for a long time. By any chance, do you work retail?

Oh, and if they forget to take an ink tag off an item I have purchased, which has happened, I just take it back and have them remove it, because I have my receipt to prove I did in fact purchase it. The ink tags don't set off the alarms, though.

 

[bumbershoot]

I do not care about it at all! I show my receipt and go along my way.


This might be because of my experience in the mid-90s when Walmart started this.

I was living in Spartanburg SC, and it was in the heavy "End Times" frenzy. Many of the SC residents were freaked out about it, and my school had many people from western PA who were in militias, or whose families were, and the people I knew from those two states were just in a tizzy!

And then the local Walmarts started marking receipts. I do not lie, I tell you, the people that I knew thought that this was A Sign of the End, b/c they were, and this is Walmart here, marking us with the "sign of the beast".

That it was all a big part of the then-current administration's hand in the downfall, which would culminate in 2000 with The End.

I just was bewildered...especially b/c all of those people had beliefs that should have made them happy that they would all be dying at the End...just didn't make sense to me!

So after listening to all of that hoopla for nearly 4 years, I was just DONE with any concerns over someone checking my receipt.

My DD11 sets off that alarm every time. No clue why. Usually she gets waived through, but once at B&N the cashier picked up that square thing they lay the books on and went over every inch of D's body to get the dang thing to stop ringing. We were all laughing so hard (including the cashier).

That's just odd! I break handheld metal detectors, LOL. (learned that while doing security at concerts/games while in college) Not sure your daughter and I should be in the same area... let's make sure we're not at WDW at the same time!

 

[Ceila]

People never cease to amaze me.

So true.

 

[mhsjax]

Holy cow. I am polite about it, and the fact is, unless they are an actual police officer, by law they don't have the right to detain me-not even for a second. I'm kind of a stickler about the law. I'm sorry, but I really don't see where I was being holier than thou, but if that's how you perceive my comments, you are entitled to your opinion. My remarks certainly weren't intended to be that way. I have the greatest respect for anyone who works in retail-as i said, I worked in retail for a long time. By any chance, do you work retail?

Oh, and if they forget to take an ink tag off an item I have purchased, which has happened, I just take it back and have them remove it, because I have my receipt to prove I did in fact purchase it. The ink tags don't set off the alarms, though.

It set off the alarm in the store I was at. And yes I did work retail, Hated it. And it is fine to be a stickler for the law, you should be, but I am sorry I just saw a better than you attitude, maybe I was wrong but on the internet that is what came across to me. that attitude that so many people have is why I don't work with the public. I love people as long as I don't have to work with them. Oh yeah, also worked customer service for 4 years for a major credit card.

 

[cm8]

wow........ I will admit, that sometimes they seem to "choose" whose receipt they will review, and I have been on both ends, when I am dressed to kill ( TYVM, looking down right gorgeous might I add), they never stop me. However, when I am dressed in sweats and might qualify as "looking a hot mess", they will stop me and ask for my receipt. My husband on the other hand, will keep walking while they are talking at the back of his head, but he even does that to timeshare people that solicit when we are having dinner some places, it really burns him up

 

[rgf207]

They have a right to validate what is in your cart.

nope. not at all. The merchandise changes ownership once I pay for my items at the checkout. It becomes my property and I do not have to let anyone search my property.

That's like saying you shouldn't have to show your ticket to the ticket-taker at a sporting event just to prove that you're allowed to enter the venue.

This is completely different. Admission tickets are for admission into a certain venue. They allow me access. Your scenario would be like someone at the restroom asking to see my ticket before letting me into the bathroom after I have already entered the venue. Once I am inside the venue, I have proven that I have am authorized to be there. I do not need to show my ticket to anyone else. Your example compares more to when I arrive at a checkout counter, I need to show the items I intend to purchase to the cashier so I can be charged accordingly. After that verification process and once I pay, those items are now my property.

 

[rotlex]

Used to hate it, and still do. Sam's Club being the biggest pain in the butt. (Especially if there is a long line of people waiting to "get out").

Either way, I tolerate it. Why? Because on one occasion it HELPED me. The cashier had wrung up the same item twice without me noticing it. The person checking receipts caught it, and I was promptly given a refun, quite a bit actually considering the item, by customer service.

There are far greater inconveniences in life to worry about than someone checking my receipt on the way out of a store.

 

[luvmy3]

nope. not at all. The merchandise changes ownership once I pay for my items at the checkout. It becomes my property and I do not have to let anyone search my property.

Actually they are searching their cart in their store, so they are not searching your property I'm willing to bet the law is on their side on this one.

 

[rgf207]

Actually they are searching their cart in their store, so they are not searching your property I'm willing to bet the law is on their side on this one.

I'm sorry but you are wrong. Store policy does not supercede law. Once you pay for your items, they are your property. They have no right to search your property no matter where that property is. You are in their store, that doesn't mean they have a right to search your pockets. same thing goes for your purchases you made.

If you want to use your example and refine it that would mean they can count how many bags of merchandise you have in their cart but they have absolutly no right to open those bags and look inside.

what happens if I don't have a cart. What if I have 2 bags that I am carrying out? can they search them?

 

[Toad_Passenger]

I'm sorry but you are wrong. Store policy does not supercede law. Once you pay for your items, they are your property. They have no right to search your property no matter where that property is. You are in their store, that doesn't mean they have a right to search your pockets. same thing goes for your purchases you made.

If you want to use your example and refine it that would mean they can count how many bags of merchandise you have in their cart but they have absolutly no right to open those bags and look inside.

what happens if I don't have a cart. What if I have 2 bags that I am carrying out? can they search them?

Perhaps not checking your bags. But what about the times you may have soda/water underneath the cart? Would you speed on by and not let them check those?

I guess I just don't see the big deal about 5 extra seconds on the way out the door. But maybe the process takes a lot longer in some places.

 

[Disney1fan2002]

I think it is a waste of time. Seriously, shoplifters are not going to put extra items in their bag or shopping cart - they're going to hide it.

It is a a waste of time only because most of the time, the receipt checkers are not doing their job. The easiest way to steal is to just put the item in your basket.

Two years ago, during a Black Friday sale, I bought a video chair. It was a big box that took up the entire cart. I was stopped at the door and someone took my receipt. He glanced at it, and let me go. I got everything in my car and when I settled into the driver seat, I went over the receipt. The chair was not on it! I went in and paid for it, but I made them go get a chair to ring up, because I wasn't lugging it back in.

The other day, I bought a video game. I paid for it and walked out. As I was leaving the alarm went off. I turned to the person working the front end and started to hand her the bag, she just waved me off!!! OKAY. How easy would it have been for me to just stick something in the bag!! The alarm is ringing and she can't even be bothered to check my items.

 

[rgf207]

Perhaps not checking your bags. But what about the times you may have soda/water underneath the cart? Would you speed on by and not let them check those?

I guess I just don't see the big deal about 5 extra seconds on the way out the door. But maybe the process takes a lot longer in some places.

Doesn't matter. You paid for those items, they are your property and no one has a right to search your property except a law enforcement officer.

Also. This thread is not about the amount of time it takes. That's not the issue. It does not take much time. The issue is that it is perceived by many people, myself included, that consumers are guilty until proven innocent when it comes to this.

 

[luvmy3]

I'm sorry but you are wrong. Store policy does not supercede law. Once you pay for your items, they are your property. They have no right to search your property no matter where that property is. You are in their store, that doesn't mean they have a right to search your pockets. same thing goes for your purchases you made.

If you want to use your example and refine it that would mean they can count how many bags of merchandise you have in their cart but they have absolutly no right to open those bags and look inside.

what happens if I don't have a cart. What if I have 2 bags that I am carrying out? can they search them?

Have they ever looked in your bags and rummaged through your stuff? My Walmart has had reciept checkers for as long as I can remember (until they hired police officers). Never once had I seen them rummaging through a bag. I just hand them the reciept, the glance at the cart and thats that. If I have a one bag, I would willingly open it and let them look inside, and as long as a customer willingly lets them, then they do have the right. You also have the right to refuse, and I'm guessing you wouldn't be hauled off and detained in a back room and forced to let them search you before you could leave the store

Its really no big deal people, hand them the reciept and be on your way, no reason to get yourself in a tizzy

 

[Toad_Passenger]

Doesn't matter. You paid for those items, they are your property and no one has a right to search your property except a law enforcement officer.

Also. This thread is not about the amount of time it takes. That's not the issue. It does not take much time. The issue is that it is perceived by many people, myself included, that consumers are guilty until proven innocent when it comes to this.

Do you feel this way when you are asked to walk through the security devices at the airport? What if you were one of the "random" people chosen to remove their shoes?

The people at the ballpark I frequent aren't real police officers, but there's no way I'd be allowed to skip the metal detectors on the way in.

Nor do I feel, in any way, that by making me go through these procedures am I being accused of anything.

Same goes for my trip to the store. The nice, elderly man is not treating me like a criminal merely because he wants to check my receipt. As has been shown on this thread, the cashiers have made mistakes that have been caught because of these procedures.