What do you like and/or dislike about the Dolphin?

[jgates]

??Front desk employees - rude, indifferent?

We only had one employee issue- they wouldn't let my son pick up the stuff he had sent back to the room from one of the parks. I will know next time to make sure every one's name is somehow listed on our room instead of just mine. It wouldn't have frustrated him so much if he hadn't been picking it up on other days and then all of a sudden was denied.

Otherwise, we were treated wonderfully at both the Swan and the places we stopped in the Dolphin (gift shop, Tubbi's, fountain).

 

[madcoco]

Things we liked about the Dolphin(7 stays 92-00)
1.Concierge Rooms nice size.Suites which compared to some at Vegas resorts.
2.Quirky different decorating.(controversial to some).Grotto Pool still one of the nicest on property reguardless what is said of SAB at BC/YC.
3.Location to Epcot,MGM.
4.Dolphin Fountain
5.Tubbi's open all night.
6.can book when others are full.
7.Camp Dolphin kid's club lots of great memories.
Things we don't like:
1.Being double charged on credit card on 2 occasions, when we had paid for room in full ahead of time.Took days to straighten out even after it had happened before.
2. Some Conventioneers that acted like idiots in the hallways and at times in the concierge lounge.Won't go further.
3.Closing of their restaurants constantly over the years.Shula's steakhouse has some of the finest steaks on property but Harry's was a lot more relaxed and fun.
4.Concierge services that seem erroded over the years.
5.No Disney charging priviledges.

 

[dreamflight99]

LOCATION?! And...of course...the STARWOOD PREFERRED GUEST PROGRAM (Where else on Disney Property can you earn POINTS to return to Disney Property?!)

 

[adisneyfan2]

We just returned from 5 days at the Poly last week , and just booked the Dolphin for the first time this NY. The Gov't/Nurse/Teacher discount is SOOOO awesome, we couldn't pass it up! (About 1/3 the best code rate I could get anywhere else!) We usually stay on the monorail at MK because our DS & DD were too young to enjoy much at Epcot or MGM , but this time they "discovered" Epcot, so we were looking forward to being closer to it. Still, we were a little nervous about the "non-Disney hotel", but after all I've read, now I'm really excited about going! Thanks for all the great comments!

 

[Pig Pen]

We stayed 6 nights at the Dolphin. You would never know it's not a Disney hotel except for the conventioneers hovering in the lobby area.

Loved the location - one night we managed to watch Fantasmic at MGM, literally ran back to our 19th floor room, then watched Illuminations from our window.

Loved the views

Loved the soap

Loved the "bigness"

Loved the boats to MGM/EPCOT even though we walked the majority of the time

Loved the Boardwalk

Loved the pool, except for the 9:00 pm closing - c'mon! We're on vacation! I want to soak in the jacuzzi at midnight!

We even loved the resort fee! DH read the paper every morning and we made alot of phone calls, so it was worth it.

Dislikes? None really, except for the location of the bar.

 

[Demosthenes]

Originally posted by madcoco
Grotto Pool still one of the nicest on property reguardless what is said of SAB at BC/YC.

I believe that the grotto is the best pool on property for adults. As a kid I loved SAB, and think I still would prefer it if I was younger; however, the Grotto is less crowded, more spread out, secluded, not over-run with guests from other resorts, and has a lot more chairs around it.

 

[Luvdisney]

The biggest thing I hate is I'm here at work and not there at the Dolphin

 

[LoriZH]

My Favorite things about the Dolphin were definitely the location along with the transportation. The boats and busses were EXCELLENT! The hotel is beautiful and the pool is awesome and the views were unbelievable. The rooms were very pretty and good size (we were down the other end of the hallway and didn't find it to be that bad of a walk at all). The staff is soooo nice and they went above and beyond for us.

Here is the things that I didn't like. The housekeeping was mediocore at best (just for us, not many others had this problem) and the conceirge was not that great, to me it wasn't worth the extra money.

So clearly the good outweighs the not so good! I believe you will love it, have fun!

 

[anitad]

Just back from a 4 night stay at the Swan. We have stayed at both the Swan and Dolphin over the last four years. I like the Swan better because it is smaller and the desk staff seem more efficient. The renovations to the guest rooms have begun in the Swan (we were in a 4th floor renovated room). I think the Dolphin may be slated for renovations after the Swan is completed (can anyone verify this?). The renovated rooms have the Westin Heavenly Beds(and they are wonderful), and new furniture (that makes the rooms as spacious as the Dolphin(double beds vs. queens for the Swan). The club service was great at the Swan. Location and discounts are the reasons we stay. We used to be Yacht Club people (and we do miss it), but for the money, the Swan is wonderful. We love the EPCOT location. We also stayed at the GF one time and didn't enjoy the location.