What can I do with a reservation that is under a TA?

[Doingitagain]

I have a reservation with Costco as the TA. As noted in various threads, Costco's ability to service Disney cruises is diminished right now and they are difficult to contact, similar to DCL. I am after PIF date.

If I want to change staterooms on a cruise, can I do it directly with DCL or do I have to go through Costco?

If I want to switch to a different cruise in the future, can I do it directly with DCL or do I have to go through Costco?

My next cruise is booked with Dreams Unlimited, I just have to figure out how to get through this currently booked one.

 

[squirk]

I have a reservation with Costco as the TA. As noted in various threads, Costco's ability to service Disney cruises is diminished right now and they are difficult to contact, similar to DCL. I am after PIF date.

If I want to change staterooms on a cruise, can I do it directly with DCL or do I have to go through Costco?

If I want to switch to a different cruise in the future, can I do it directly with DCL or do I have to go through Costco?

My next cruise is booked with Dreams Unlimited, I just have to figure out how to get through this currently booked one.

I can’t speak to Costco specifically, but I have only ever been able to book activities, order gifts, and do online check-in stuff myself.

Just about everything else had go through my TA.

 

[lanejudy]

Any change related to the stateroom must go through the TA -- changing stateroom or category, adding or removing passengers, changing date. Essentially anything involving a change in fare.

 

[otten]

I have a reservation with Costco as the TA. As noted in various threads, Costco's ability to service Disney cruises is diminished right now and they are difficult to contact, similar to DCL. I am after PIF date.

If I want to change staterooms on a cruise, can I do it directly with DCL or do I have to go through Costco?

If I want to switch to a different cruise in the future, can I do it directly with DCL or do I have to go through Costco?

My next cruise is booked with Dreams Unlimited, I just have to figure out how to get through this currently booked one.

You need to go through Costco but I did this recently and it really wasn't bad. I didn't have much wait at all getting through to Costco and then they had a different number to use to call Disney. Even if you could call DCL directly you may well find that you wait longer getting through to them than costco does.

 

[_auroraborealis_]

And, God bless 'em, Costco does callbacks. No sit on hold 6 hours to get cut off.

 

[rochmom4]

There is a link to a google form to complete with your DCL requests on the Costco travel site. I just completed the form for a placeholder and Costco called me back two days later to tell me all my requests had been completed with DCL.