We're back, and I wanted to say thank you

[catherines_mama]

To everyone who posted about my botched reservation meltdown Tuesday night. A quick recap:

Night before we left I looked at confirmation (my fault for not checking before) and it was for previous week. Called and got an overbook room (POP) but had lost my deposit. Had to put another deposit down for this trip.

When I asked for assistance on the previous deposit I was told that that dept was closed for the night and that someone from Guest Services would be calling me in the morning to help me. We left at 1pm the next day and I'd yet to hear from anyone. We had errands to do and a friend to take to the airport and at 4pm I knew the refund dept was closing soon so I called them myself.

A wonderful CM (Adam) helped me and applied my lost deposit to THIS stay We checked into POP a few hrs later and everything was in order. I was so happy

So thanks everyone for your advice and calming words! I didn't sleep great Tuesday night, but I knew I was going to Disney and that they WOULD do their best to make it all right, and they did!

Now a funny : When he gave us our room # he drew a line to it on the map. IT was 2 doors down from our room in December. I said "I know EXACTLY" where that is! FUN! Anyway.. thanks again everyone!

 

[StitchandPooh'sMom]

Glad it all worked out for you!

 

[simonkodousek]

I'm glad you got the problem resolved and had a nice trip!

 

[ColleenLovesMinnie]

So happy it worked out for you - another example of Disney magic!

 

[WDWBetsy]

So glad to hear everything worked out.

 

[Minnie&Nana]

Add me to those who are so happy for you that everything worked out!

So, where was your room location???? Love POP!

Did you have another great visit?

 

[Minnie&Nana]

Oops - double post.

 

[mickaholic4077]

I'm so glad everything worked out for you!!

 

[flagrandma]

So glad to were able to resolve your problem.

 

[LukenDC]

I love a happy ending!

 

[MBELSANTI]

Glad to hear that everything worked out wonderful!!!

 

[bigbabyblues]

I'm glad it worked out for you!

 

[Amber74]

I hope the people that posted negatively on your other thread are reading and weeping!
Good for you, that is what Disney is supposed to be about.

 

[Happy2B]

Yeah! I am soo happy that it worked out for you!

 

[pirates4]

Also glad it all worked out- After I read you post i went back to check all my papers to make sure they were correct. Hope you had a great time. How was the crowds when you went?

 

[byoung]

Glad it all worked out and you had a great vacation.

 

[catherines_mama]

Add me to those who are so happy for you that everything worked out!

So, where was your room location???? Love POP!

Did you have another great visit?

I know. I love POP too! When I'm the one choosing the resort, its where we always stay!

We were in 50's Bldg 3 facing the pool - 1st floor 3111. It is 2nd from the end (the far end). In Dec we were in 3114. 2nd from the end (far end) on the lake facing side.

 

[catherines_mama]

I hope the people that posted negatively on your other thread are reading and weeping!
Good for you, that is what Disney is supposed to be about.

People were negative towards my post? I didn't see that. Well stink on them!

 

[Minnie&Nana]

I know. I love POP too! When I'm the one choosing the resort, its where we always stay!

We were in 50's Bldg 3 facing the pool - 1st floor 3111. It is 2nd from the end (the far end). In Dec we were in 3114. 2nd from the end (far end) on the lake facing side.

Ohh, know exactly there those rooms are - we were on the 4th floor , same side as your lake room, same building, 3413!!

Great locations!

 

[skipperkim]

Glad you had a great time. Remember, Disney has a whole kingdom dedicated to magic. They are capable of making some happen.