My mother will not have the energy to walk alot so I wanted to get a Scooter rental. We will be staying at the Royal Pacific and need to be sure that it will be delivered and picked up directly from hotel.
We were very happy with our experience with Randy's Mobility on our 2009 Disney trip. (I apparently haven't posted enough to be allowed to post a link, but if you google the name it should come up!) The rates were one of the cheapest we found, they delivered/picked up at the hotel, and you are able to add a canopy to the scooter which was very nice! I would definitely recommend them - we are going to use them again for our Universal trip this summer.
I always use Randy's Mobility for an ECV rental while at WDW and have always been very happy. This is our first trip to Universal, but I know Randy is quite familiar with the hotels, etc.