When I first contacted Disney, they would call/email right away. When dealing with Pam Pearce ( wedding consultant) she usually responded a few hours after I sent an email. once was placed with a “wedding team” I emailed and asked for an introduction call For the following week to go over a few questions. That actually went well. with work and everything going on in my life, I was quite busy so I didn’t contact them again until about a month - month and half later. Now it begins... that email was ignored. I sent a second email the following week. Ignored. Now I contacted pam Pearce ( although she isn’t a wedding planner ) being that she usually replies rather quickly to see if there’s a communication error or if she can help me with my questions ... no response . Finally the next day ( I think ) my main wedding planner contacted me ( still never responded to the 2nd email with different questions). She didn’t even answer all my questions from the 1st email . She was vague with the ones she did answer . Leading me towards having more questions or wanting her to elaborate on the topic. Now I have to send ANOTHER email to stress my concerns ... and wait AGAIN ? I thought this was going to be easy. I heard so many ppl say the process was great. No stress. Quick replies. Catered to their needs. But of course I ended up with the short end of the stick . They didn’t even tell me that one of the wedding planners assigned to me, was no longer my wedding planner. until she finally replied after I had contacted Ms. Pearce about the communication problems , is when she told me someone else was assigned to me now. Thanks for the heads up!!! Ridiculous . What also pisses me off . Sure I would love to have everything but unfortunately I can not afford it all. Every time I ask how much something would cost? That question gets beat around the bush too. I can’t budget for a wedding if I have no idea how much everything I’m adding is going to cost me. I’m trying to be as cost effective as possible and can’t help but wonder if that’s the reason I’m getting put on the back burner ??? Once I asked about prices , her tone was different. Idk .. as much as I dreamed of my wedding here . I’m regretting it right now. ** & I specifically mentioned at least 3 separate occasions, being that she asked for me to come in person to do the hands on planning, I need to confirm the dates so I can book flights right away. its the week of valentines day which the prices are increasing. she has yet to confirm the appointment . has anyone else gone through this and what did you do ???????