Website issues

[Yokelridesagain]

I'm trying to arrange activities for an upcoming cruise in August. The website is generating an error message "Sorry, we are unable to complete your request at this time" for every activity from this afternoon up until now.

I have not done the online check-in yet, but I don't recall this being required to book activities before. I'm guessing that this is more or less a failure of the website due to the release of the fall 2019 itineraries.

Any experience/advice?

 

[Maggie'sMom]

A few things to try:

1) Try a different browser. Earlier today, I was trying to change some activities using Firefox and it wasn't working. I switched to IE and it worked.
2) Try an incognito window.
3) Try clearing your cookies.

 

[PrincessShmoo]

I'm trying to arrange activities for an upcoming cruise in August. The website is generating an error message "Sorry, we are unable to complete your request at this time" for every activity from this afternoon up until now.

I have not done the online check-in yet, but I don't recall this being required to book activities before. I'm guessing that this is more or less a failure of the website due to the release of the fall 2019 itineraries.

Any experience/advice?

Are you paid in full?

 

[Yokelridesagain]

Are you paid in full?

Yes.

 

[Yokelridesagain]

A few things to try:

1) Try a different browser. Earlier today, I was trying to change some activities using Firefox and it wasn't working. I switched to IE and it worked.
2) Try an incognito window.
3) Try clearing your cookies.

Yeah, I've tried multiple browsers and even platforms (i.e., PC/Mac) today...although I haven't broken down to the point of using Internet Explorer yet.

 

[Maggie'sMom]

Yeah, I've tried multiple browsers and even platforms (i.e., PC/Mac) today...although I haven't broken down to the point of using Internet Explorer yet.

Yep, it shocked me that IE worked when Firefox wouldn't. But those are the only 2 browsers we are permitted to have on our work computers.