Website Issue Dues

[keaster]

Just logged in MS to pay our dues but the dues page/module is not loading. Anyone else having an issue?

 

[DenLo]

We already paid our dues, but I went in and looked at that them again. I was having problems getting them to come up until I removed the Pop-Up blocker on my browser. Then they loaded quickly.

 

[Dean Marino]

We've payed our dues.... BUT: Often, we check to see if WDW has recognized payment.....

1-19-2016 to present - we see the "dues" page taking over 5 minutes to load. No lie - to check our payments, I left IE spinning in the background while I used CHROME to read all my boards .

So - best advice? 1) CALL 2) Bet on the website actually working . It's really not the website that has issues - it's the backend Data Base. Poor pathetic thing is MASSIVELY overloaded.

Personal comment: could you ever imagine AMAZON having an issue like this? . Now THERE is a company that "gets" Internet eCommerce .

Oh - edit.... if you POST a dues payment.... IGNORE ANY WDW ERROR REPLIES. Instead? CHECK your CC provider's Web Page to see if a transaction was ACTUALLY POSTED.
We ALMOST got bit by this. We ALMOST paid twice.

 

[Sammie]

We already paid our dues, but I went in and looked at that them again. I was having problems getting them to come up until I removed the Pop-Up blocker on my browser. Then they loaded quickly.

I didn't have any problems getting into mine. I think some of these issues are as you found out, browser/user issues and not the site.

 

[LisaS]

Just logged in MS to pay our dues but the dues page/module is not loading. Anyone else having an issue?

I have the same problem on both Firefox and Chrome. It can take five minutes to load, if it ever does. And it's not a recent problem. It's been like this for me for as long as I can remember.

I've found I can get there more quickly if I go to the dues page from "My Dashboard" rather than from the home page. On the home page, under "My DVC Membership", click on "My Dashboard". Once that page loads, over on the right in the "Menu" box, click on "Dues" (it's under an icon of a key with mouse ears). It's still not fast but at least it loads! When I try to get to the dues page from the home page, it can take five minutes, if it ever loads at all.