heybets30
Mouseketeer
- Joined
- Mar 25, 2010
- Messages
- 453
Hello! We made it home alive. Barely. Home now almost 72 hours, and our feet may or may not have healed yet from all the walking.
Reminder who we are: me (49 - will be 5-0 Nov 27), hubby (57), Allison (will be 14 on Dec 2), and Andrew (11-1/2 and has 2 broken bones in his wrist, in a cast this trip). - pic below is from DCA Nov 9, 2019.

I just read a few trip reports of folks who were also at WDW last week. Interesting how people can be at the same place and have VERY different experiences. I hope that my report doesn't come off as all negative. We did have a great time traveling as a family, hubby & kids had their first trips to FL and WDW EVER, and we really enjoyed seeing what the fuss was about staying "on property" at WDW. And - Disney is magical for sure! My "aha" moment as a mom is always when my kids get on the Carousel. That's the "look at my babies" moment. That's my annual photo. Every single year, a photo of each of them on the DLR Carousel - at least 2020, we got the WDW carousel.
We are DLR regulars. Hubby's dad & stepmom live about 30 miles from Anaheim, so it's an easy vacation for us - see grandpa/grandma, spend 2 or 3 days DLR. We used to be DLR passholders, but as the kids have grown older, we've added international travel to the repertoire, so 3 trips to SoCal each year doesn't happen anymore.
That said - let's get to the nitty gritty of the trip!
We had a 9:30am flight from O'Hare. My brother came to use my Sequoia to drive us to the airport so we'd all fit. we left our house around 7:15am, we breezed through checking bags & TSA and were at the American Gates H/K McDonalds for a quick breakfast by 8am. Boarded our flight no issue - it was PACKED. They had offered vouchers to anyone wanting to give up seats. We were originally on an 11am nonstop flights, AA combined like 3 nonstops into the 9:30am one. Me & kids were 3 across, hubby had window in row behind us. He had one of maybe 2-3 empty seats on the plane next to him. Quick & easy flight.
Arrived at MCO right on time - followed signs to baggage claim. This is where the herds combined & there was virtually NO social distancing. We got our bags & followed the masses to the Magical Express location. We were maybe 10th group in line for the Pop bus - here the social distancing was VERY clear - the lines had 6-ft spacers, and people were very respectful of them. The lady checking us in said it would be about 45 minutes until we were on a bus. We ended up waiting 10 minutes. YAY! Off to a nice start. The Driver was awesome, he spent about 20 years outside Chicago, so we chatted about that before the bus departure. We stepped out from MCO into the gray, humid, sticky, sprinkling weather of Orlando. We had NO IDEA how Hurricane Eta would affect our entire trip.

We arrived at Pop right around 2:20. Got unloaded from the bus. It was actually very funny - there was only one CM at the bus - she cheered & clapped for us! We checked most of our luggage with Luggage Services, quick & painless. We knew we were early, so we didn't have a room assignment. We meandered through the lobby, checked out the gift shop (WELL STOCKED, by the way!), and made our way to the Hippy Dippy Pool. Petals Bar was open, we were able to snag a table, so hubby and I each grabbed a vacation drinky. I got the Banana Cabana, hubby got the Cucumber & Mint Vojito. Both were good - nothing "wow", solid choices for sure & nice way to kick off vaca. It was around 3:15 when we sat down, no room text yet. I checked the app - no alerts. We just sat - it was cloudy & VERY windy, people enjoying the pool until they had to evacuate it for a few minutes due to weather. 3:45 no text. 4pm still no text. I had requested 50's OR 1st available. at 4pm, I get on the "Chat with Us" Feature of MDE. I asked if a room was ready. I got transferred to another chat CM, who had me fill out a quick form - name, address, email, phone so they could look up the reservation. "Good news, your room has been cleaned and is awaiting the final inspection. You will get a text shortly with the room #." Ok, cool.
Well ... when it came to 4:15, hubby & daughter said - we're outta here. They decided to do discover the resort. 4:30, 4:45, 5pm - still no text. I get back on Chat With Us on MDE ... CM transfers me to "someone who might be able to assist me" ... this transfer took about 5 minutes. Then I had to fill out the same form with new CM - name, address, email, cell# ... I hit submit, I explained we were told it "would be soon", and nothing. By this time, it's 5:20 - no response from the chat CM. By this time, hubby & daughter come back "we rode the skyliner to Epcot & back, hopped on it to DHS & Back, walked around the resort .....". Hubby isn't happy. We went inside to the front desk. The CM who helped us was awesome. He really was. He brought us to his desk station, does some typing, I show him the message that says "room ready soon" from the Chat. He looks at us & goes ... "sorry, there was never a room ready for you. They should never have said that." Great. He typed, said "there is a room available, in the 50s, but it is literally the furthest room in the whole 50s to the front. That doesn't work ..." he goes "hold on ..." He walked away & went to maybe a supervisor down the row of terminals, we see a lot of typing ... arms waving, he comes back & goes ... "I'm so sorry, this is embarrassing for the resort. We have moved you to the 60s, facing the lake, 4th floor. We're also giving you a credit to the account as we haven't been able to start this off in a magical way. we are also sending up your grocery order free of charge."
We got up into the room - room 5418 - and wow, it was small. Pictures do not do these rooms justice. They are small. Nicely decorated, definitely feels brand-spankin-new in terms of cleanliness! About 10 minutes later, the poor luggage services guy brought up all our bags and all our groceries (which literally was milk, bread, OJ, and like 24 bottles of Diet Pepsi, 12 Diet Dr. Pepper, 24 waters, 12 propel). We tipped him VERY well. After we get settled in a bit, my brother & his fam let us know they would meet us at Disney Springs (they drove up from Venice, FL for the night at an outside hotel, to see us).
Ah. Disney Springs. On a Saturday night. Will update soon.
Reminder who we are: me (49 - will be 5-0 Nov 27), hubby (57), Allison (will be 14 on Dec 2), and Andrew (11-1/2 and has 2 broken bones in his wrist, in a cast this trip). - pic below is from DCA Nov 9, 2019.

I just read a few trip reports of folks who were also at WDW last week. Interesting how people can be at the same place and have VERY different experiences. I hope that my report doesn't come off as all negative. We did have a great time traveling as a family, hubby & kids had their first trips to FL and WDW EVER, and we really enjoyed seeing what the fuss was about staying "on property" at WDW. And - Disney is magical for sure! My "aha" moment as a mom is always when my kids get on the Carousel. That's the "look at my babies" moment. That's my annual photo. Every single year, a photo of each of them on the DLR Carousel - at least 2020, we got the WDW carousel.
We are DLR regulars. Hubby's dad & stepmom live about 30 miles from Anaheim, so it's an easy vacation for us - see grandpa/grandma, spend 2 or 3 days DLR. We used to be DLR passholders, but as the kids have grown older, we've added international travel to the repertoire, so 3 trips to SoCal each year doesn't happen anymore.
That said - let's get to the nitty gritty of the trip!
We had a 9:30am flight from O'Hare. My brother came to use my Sequoia to drive us to the airport so we'd all fit. we left our house around 7:15am, we breezed through checking bags & TSA and were at the American Gates H/K McDonalds for a quick breakfast by 8am. Boarded our flight no issue - it was PACKED. They had offered vouchers to anyone wanting to give up seats. We were originally on an 11am nonstop flights, AA combined like 3 nonstops into the 9:30am one. Me & kids were 3 across, hubby had window in row behind us. He had one of maybe 2-3 empty seats on the plane next to him. Quick & easy flight.
Arrived at MCO right on time - followed signs to baggage claim. This is where the herds combined & there was virtually NO social distancing. We got our bags & followed the masses to the Magical Express location. We were maybe 10th group in line for the Pop bus - here the social distancing was VERY clear - the lines had 6-ft spacers, and people were very respectful of them. The lady checking us in said it would be about 45 minutes until we were on a bus. We ended up waiting 10 minutes. YAY! Off to a nice start. The Driver was awesome, he spent about 20 years outside Chicago, so we chatted about that before the bus departure. We stepped out from MCO into the gray, humid, sticky, sprinkling weather of Orlando. We had NO IDEA how Hurricane Eta would affect our entire trip.



We arrived at Pop right around 2:20. Got unloaded from the bus. It was actually very funny - there was only one CM at the bus - she cheered & clapped for us! We checked most of our luggage with Luggage Services, quick & painless. We knew we were early, so we didn't have a room assignment. We meandered through the lobby, checked out the gift shop (WELL STOCKED, by the way!), and made our way to the Hippy Dippy Pool. Petals Bar was open, we were able to snag a table, so hubby and I each grabbed a vacation drinky. I got the Banana Cabana, hubby got the Cucumber & Mint Vojito. Both were good - nothing "wow", solid choices for sure & nice way to kick off vaca. It was around 3:15 when we sat down, no room text yet. I checked the app - no alerts. We just sat - it was cloudy & VERY windy, people enjoying the pool until they had to evacuate it for a few minutes due to weather. 3:45 no text. 4pm still no text. I had requested 50's OR 1st available. at 4pm, I get on the "Chat with Us" Feature of MDE. I asked if a room was ready. I got transferred to another chat CM, who had me fill out a quick form - name, address, email, phone so they could look up the reservation. "Good news, your room has been cleaned and is awaiting the final inspection. You will get a text shortly with the room #." Ok, cool.
Well ... when it came to 4:15, hubby & daughter said - we're outta here. They decided to do discover the resort. 4:30, 4:45, 5pm - still no text. I get back on Chat With Us on MDE ... CM transfers me to "someone who might be able to assist me" ... this transfer took about 5 minutes. Then I had to fill out the same form with new CM - name, address, email, cell# ... I hit submit, I explained we were told it "would be soon", and nothing. By this time, it's 5:20 - no response from the chat CM. By this time, hubby & daughter come back "we rode the skyliner to Epcot & back, hopped on it to DHS & Back, walked around the resort .....". Hubby isn't happy. We went inside to the front desk. The CM who helped us was awesome. He really was. He brought us to his desk station, does some typing, I show him the message that says "room ready soon" from the Chat. He looks at us & goes ... "sorry, there was never a room ready for you. They should never have said that." Great. He typed, said "there is a room available, in the 50s, but it is literally the furthest room in the whole 50s to the front. That doesn't work ..." he goes "hold on ..." He walked away & went to maybe a supervisor down the row of terminals, we see a lot of typing ... arms waving, he comes back & goes ... "I'm so sorry, this is embarrassing for the resort. We have moved you to the 60s, facing the lake, 4th floor. We're also giving you a credit to the account as we haven't been able to start this off in a magical way. we are also sending up your grocery order free of charge."
We got up into the room - room 5418 - and wow, it was small. Pictures do not do these rooms justice. They are small. Nicely decorated, definitely feels brand-spankin-new in terms of cleanliness! About 10 minutes later, the poor luggage services guy brought up all our bags and all our groceries (which literally was milk, bread, OJ, and like 24 bottles of Diet Pepsi, 12 Diet Dr. Pepper, 24 waters, 12 propel). We tipped him VERY well. After we get settled in a bit, my brother & his fam let us know they would meet us at Disney Springs (they drove up from Venice, FL for the night at an outside hotel, to see us).
Ah. Disney Springs. On a Saturday night. Will update soon.