Warning- daily safety and security room check

Discussion in 'Disney Resorts' started by palmtreelover08, Aug 29, 2018.

  1. palmtreelover08

    palmtreelover08 DIS Veteran

    Joined:
    Apr 2, 2009
    Messages:
    823
    i am staying a Pop. Stay on site- every year. We opted out of the room cleaning. Last night when getting ready for the party, housekeeping knocked on the door. They came in our room to do a security check- said they do it for guests who opt out of room cleaning. I wasn’t happy about it then. Now this morning at 9:00 am, I have someone knocking on my door again to do another safety and security check. I am angry! Wth do they think happened overnight? Plus we went to to the party and didn’t get home until after 1:30 am! The do not disturb signs mean nothing! They will still knock and if you don’t get up and answer- in they come. This new policy is ridiculous. Why every day? If I were staying at any other hotel and the do not disturb is on, my room would be skipped. Why are they not just checking every three-five days? I called the manager and was essentially told- “this is our policy and we do daily checks”... go pound sand and have a magical day. Wanted to warn everyone that if you plan on sleeping in at all- request they don’t do their checks until afternoon. Wish they would have mentioned this nonsense at check-in. Ps- in fine print on the back of the do not disturb, it says they reserve the right to enter your room. Um- who reads their do not disturb sign, and who knew I would need to read it- as I opted out of room cleaning so wasn’t aware someone would be coming in daily. Heads up!
     
    saskdw, Aimee Wolfe, Dashzap and 8 others like this.
  2. KrazeeK120

    KrazeeK120 DIS Veteran

    Joined:
    Feb 29, 2012
    Messages:
    4,584
    This isn’t new and there have been several threads in this forum about the subject, as well as a sticky for people to discuss their experiences.
     
  3. Avatar

    Advertisement


  4. Dug720

    Dug720 DIS Veteran

    Joined:
    Feb 16, 2012
    Messages:
    15,936
    It's also not a "Do Not Disturb" sign anymore. It's "Room Occupied".

    There's a difference.
     
  5. mom2rtk

    mom2rtk Invented the term "Characterpalooza"

    Joined:
    Aug 23, 2008
    Messages:
    52,503
    I'm with you OP. A company that is profiting in a big way from hosting late night events also making the rounds knocking on doors at 9 AM is ridiculous.
     
  6. Lehuaann

    Lehuaann aloha nui loa

    Joined:
    Mar 13, 2008
    Messages:
    3,835
    It’s security checks or room cleaning now - take your pick. Housekeeping has knocked on our door for cleaning at 9 am, we just ask them to come back.

    Also, do they still have doorhangers? I haven’t seen one in our room the past 2 trips.
     
    marcyleecorgan and ShirikiUtundu like this.
  7. HopperFan

    HopperFan "It's a bug-eat-bug world out there, princess."

    Joined:
    Sep 6, 2003
    Messages:
    20,548
    - Not new, been happening since the beginning of the year.
    - Happens to those who opt out of Housekeeping, those who ask housekeeping to come back later and assortment of other reasons.
    - You no longer have a DND sign, read it, only tells them you are in there.
    - You in there is likely an incentive for them to come look.
    - New Disney way but it is not happening at other hotel brands.
    - It's Disney's "problem" ...
    - Went through this in January, had creepy experience.
    - So in April July coming up September and January booked offsite.
    - Offsite hotels have DND signs and one handed us a letter that said "use it, we WILL RESPECT your privacy" ... shade.
    - Enjoy the rest of your trip, and your visitors that come in to look at you and your stuff.


    And it has been reported numerous times that the minute folks have asked Housekeeping to come back, they are followed up quickly by a visit from security ... so no guarantee to no guests.
     
  8. mom2rtk

    mom2rtk Invented the term "Characterpalooza"

    Joined:
    Aug 23, 2008
    Messages:
    52,503
    Hah! Love it!
     
  9. SL6827

    SL6827 Typhoon Lagoon 2018

    Joined:
    Apr 23, 2017
    Messages:
    2,942
    Do they have to come in when you are in the room? Or can they just do it when one is out and about?
     
  10. smiths02

    smiths02 DIS Veteran

    Joined:
    Feb 13, 2009
    Messages:
    5,042
    It seems to be that they are usually doing these checks with normal housekeeping. However, if for some reason (you decline, you are in the room) and housekeeping doesn't clean your room, then you will have the security check. Different people have reported different results with trying to "schedule" or reschedule the check.
    ETA: You can read more about experiences here https://www.disboards.com/threads/guest-experiences-with-daily-room-checks.3660888/
     
  11. SL6827

    SL6827 Typhoon Lagoon 2018

    Joined:
    Apr 23, 2017
    Messages:
    2,942
    I will be in a DVC unit, so I won't be getting anything other than trash removal.
     
  12. smiths02

    smiths02 DIS Veteran

    Joined:
    Feb 13, 2009
    Messages:
    5,042
    I believe Disney now does this everyday and it would count as the security check if it is done
     
    Micca likes this.
  13. KrazeeK120

    KrazeeK120 DIS Veteran

    Joined:
    Feb 29, 2012
    Messages:
    4,584
    The daily trash removal counts as the security check, from what I understand.
     
  14. SL6827

    SL6827 Typhoon Lagoon 2018

    Joined:
    Apr 23, 2017
    Messages:
    2,942
    Ok, I don't care if they come in when we are gone, kinda rather they did.
     
  15. Lehuaann

    Lehuaann aloha nui loa

    Joined:
    Mar 13, 2008
    Messages:
    3,835
    Crazy. I haven’t read/seen those reports. Our experience with 2 trips/14 nights since the policy went into effect is we ask them to come back and have never been visited by security.
     
  16. Disneylover99

    Disneylover99 DIS Veteran

    Joined:
    Jul 17, 2012
    Messages:
    24,084
    I’m at Pop now. It doesn’t seem to matter if you opt out of housekeeping or not. Security has been knocking.
     
    Shanti, Ninja Mom, snappy and 2 others like this.
  17. Dug720

    Dug720 DIS Veteran

    Joined:
    Feb 16, 2012
    Messages:
    15,936
    I think most of the time they're coming in happens when most people are in the parks. The ones who seem to have the problems are the ones with them "disturbing" them are those who come back to their rooms for hours during the day.

    If you're rope drop to end of day people, you'll never even know when they come.
     
  18. Lehuaann

    Lehuaann aloha nui loa

    Joined:
    Mar 13, 2008
    Messages:
    3,835
    Security is knocking in addition to room cleaning?
     
  19. SL6827

    SL6827 Typhoon Lagoon 2018

    Joined:
    Apr 23, 2017
    Messages:
    2,942
    This is a little off topic, but I read sooooo many reports of housekeeping trying to rush DVC members out of their rooms early on their check out day. So on our trip in June I made a very nice note explaining that we wouldn't be leaving till right at 11 a.m. and ask they respected our privacy till then. I put a smiley face on it and it was cute. And it worked, we left out at 10:50 without the first knock on the door or anything. I was pleased.
     
  20. HopperFan

    HopperFan "It's a bug-eat-bug world out there, princess."

    Joined:
    Sep 6, 2003
    Messages:
    20,548
    By their terms they have that right.

    If your housekeeping/daily check creates any red flags ... security will come and knock, likely while you are there.

    They know what is in their rooms, they are not checking the rooms ... peek in a shower, checking light switches and wires behind tvs :confused3 .....

    ... they are checking the guests things they can see and the guests.
     
  21. ShayBells

    ShayBells Let's get dangerous.

    Joined:
    Aug 8, 2013
    Messages:
    1,792
    Question? Does this “security check” include looking through drawers, luggage, etc. or is that stuff still private? What are they looking for?
     
    Madame, Ninja Mom and snappy like this.

Share This Page