My niece actually did somehow end up with a call back. Twice. After holding for 2 hours and getting cut off. The next day another dropped hold. Then somehow the call back which then just got her transferred for another hold but they couldn't help and she couldn't hold any longer. Another call back when she tried again, and FINALLY got the ticket dates changed.
Delta got me the other night. Said I could hold or get a call back in an hour and 23 minutes. After 46 minutes I realized my phone had gone to Do Not Disturb for the night. Went to change it and saw they had tried calling 1 minute earlier! Thankfully kept me in the queue and called back again 20 minutes later. I've been able to select hold or get a call back from them for a few years so not certain why you didn't get that option. Changes to tickets online though has been glitchy compared to a few years ago.
This is an early milestone birthday celebration for me since our son and dil are expecting their first child in June! Really looking forward to exploring a new destination and spending quality time with hubby and kids. Also really hoping to meet our one and only Sleepy!
Twinkle
T got the call back, took 5 mins for a live personMy niece actually did somehow end up with a call back. Twice. After holding for 2 hours and getting cut off. The next day another dropped hold. Then somehow the call back which then just got her transferred for another hold but they couldn't help and she couldn't hold any longer. Another call back when she tried again, and FINALLY got the ticket dates changed.
We love drinking our cup o Joe on the balconies of WDW
I've always had perfect success with Delta calling back at or before the promised time. I'm a Platinum Medallion member now, but I always got the same prompt call backs at lower tiers as well. My problem is I forget they are calling me back and once or twice didn't answer because the 800 number didn't look familiar ( I get a ton of spam calls).
Okay, I see. Sounds like there was no easy way to do it. Glad it worked out!
Lovely. I was considering a room close to the pool. Is it noisy? We have littles this trip and they will need naps.
I'm so used to VWL that it took me a minute to figure out what BRV is lol. A reno needs to be done but they need to keep the lodge feel and not make it generic.
We were near the quiet pool and it wasn't noisy. We were right across from it.
not noisy!! Just commenting on the overall condition of the rooms at BRV. and the BRV has one side that faces the lake and part of the boulder ridge pool and the other side faces some trees, walkway to bus and further the parking lot. no way to guarantee a side
agree but its in bad need. rustic charm is one thing! Worn dirty carpets, stained worn sofa and stained curtains are plain old gross. Outlets that dont hold the cube to plug in devices .... its kinda bad
Yeah I agree that it needs to be done. I just worry after having seen how they did the Copper Creek rooms and part of the hallway.
Sadly true. I don't understand it. They just announced a refurb for my other favorite resort BWV and worry that they will also go generic there. The theming is what has brought people to these resorts for so many years so I don't understand why they are going in the generic direction now. If I want just some generic hotel I will stay offsite. I stay onsite for the benefit of being on property as well as the awesome theming of the resorts.
Ok. Thank you. I asked for ground floor do to my mom using an ECV for the first time. I feel like ground floor would be easiest as she wouldn't have to fuss with getting in and out of the elevator every morning. I asked for farthest down so it would be quietest.
