Hi,
Imagine you've tried this already but here's what's on their website:
By telephone
Virgin Holidays enquiry phone numbers For help making new bookings 0870 220 2788
Enquiries/changes to existing bookings 0870 220 0088
Group bookings 0870 990 8345
Frequent Virgin Club 0870 990 4214
Weddings 0870 990 8825
Disabled customers 0870 990 8350
Hearing-impaired Virgins (Minicom) 0870 990 4213
Please note: to continue to improve our services, telephone calls are usually recorded and/or randomly monitored.
For opening times, please see below.
By fax
0870 990 4209
Call centre opening times
Our call centre is open 7 days a week.
Call centre opening times Mon - Fri 8.00am - 10.00pm
Saturday 8.30 am - 7.00pm
Sunday 9.00am - 6.00pm
Service centre opening times
Call centre opening times Mon - Fri 9.00am - 7.00pm
Saturday 9.00 am - 5.30pm
Sunday Closed
Please note Customer Relations are only open Mon-Fri between 9.00am and 5.30pm.
Mick.
