VGC room requests

[PatMcDuck]

We checked in today! Came in from east coast (NJ), and arrived at GC at 4 pm exactly. Went inside to check in……. No parks today, we will hit EE tomorrow instead.

I had sent the email request as recommended here on these boards, and had called it in as well. Upper floor, WoC view, Room numbers in order of preference. (we are in a 1BR) The CM had a bit trouble finding our reservation. She kept looking and and then commented that there were 3 or 4 records of it. I was confused. Then I asked about how the room requests worked out. She said, WELL, you are over here, on the FIRST FLOOR. What, I said? She replied that I had been shifted a few times that day. And that now, there were ONLY first floor rooms left.

My son is autistic, Down Syndrome. I did not ask for a handicapped room, because we do not need one. I do not like them, and would not want to reserve one when others may need it. (ironically, this is ALSO a handicapped first floor room as well). But we do need to be off the first floor, because he can reach the child latches, and there is no railing outside, and he could walk away. After more discussion, she said they could move us tomorrow. And that we should note the issue on the reservation, if we HAD they would not have given away our other floor rooms to other guests who did not want a first floor room because of the lack of a view, etc.

As an aside, I also ordered $75 groceries from Vons (first time) and now those must be moved as well.

All in all, I just want to report all this, because the truth IS, you need to check in as EARLY as possible. And push for the room you want, I guess. I was led to believe today that we were assigned a room that met at least one of our requests, but lost it, and other acceptable rooms as the day went on. In the past I have been able to check in early to DVC rooms, even if it meant a cash room the night before, either on or off property. It always seemed to pay off. Lesson learned. It is most critical when the resorts are full, of course, and today was busy for President's Day.

Of course at some resorts, like BCV (my home resort) it does not really matter too much. (I even like the road view there that others despise).

 

[TwizzleMouse]

That really stinks that they kept pushing your room request out of the way while accomodating others who wanted "a better view". I'm sorry and I hope that everything works out for you in the long run. Thanks for posting this so that some of us know for future stays there.

 

[PatMcDuck]

Just the way it is, with DVC rooms in general. But many resorts don't have the competitive fight for views like here. it would be solved if they could make World of Color View a separate category, like BW views at BWV. But there are so few rooms WITH that view, it would not work, I guess. It was even like this way back with OKW, before they let you book near HH rooms. Any time it is just a request, you can easily get bumped by an earlier arriving guest.

On the 5th floor at VGC now, not a WoC view, but it is safer for us, since my son cannot walk out and walk away. It is also nicer (for us) because it is not a handicapped room. And we can see a sliver of WoC if we look sideways to the right.

All in all, I love this resort! And we love Disneyland too.