Vacation Strategy LLC for Wyndham Bonnet Creek

[Avalon_toon]

Well, I did it. I reserved with them today for the first week of December. I hope and pray I don't regret it. I think it will be okay though. The deal was just too good to pass up; it was about $60 less per night than Ken Price.

I hope your reservation, confirmation process and stay are all hassle free!

I'll be sure and post back once we arrive and check-in, hopefully with a glowing report of how smoothly everything went.

 

[nilseks]

Thanks Avalon!

For those of you who have booked with VS--did you receive some kind of personalized confirmation after sending your deposit? I did the deposit online yesterday through the link they sent me to PayPal. It was not 'personalized' to me--I had to put in my dates and that I wanted a 2 BR deluxe. I received an automated confirmation immediately from PayPal, but nothing really from VS yet. Shouldn't I have gotten something confirming my dates and room type?

 

[Avalon_toon]

Thanks Avalon!

For those of you who have booked with VS--did you receive some kind of personalized confirmation after sending your deposit? I did the deposit online yesterday through the link they sent me to PayPal. It was not 'personalized' to me--I had to put in my dates and that I wanted a 2 BR deluxe. I received an automated confirmation immediately from PayPal, but nothing really from VS yet. Shouldn't I have gotten something confirming my dates and room type?

I got an email from "Humaira Sidat-Bourne" with the subject line "Vacation Strategy LLC Customer Receipt/Purchase Confirmation" - it seemed like an automatic response, said thank you for your order, and then listed the details - two bedroom, dates, billing info, etc. followed by a 'please contact us if you have any questions' line. I didn't receive anything else until they sent the invoice for full payment along with the hotel confirmation.

 

[wgeo]

I got an email from "Humaira Sidat-Bourne" with the subject line "Vacation Strategy LLC Customer Receipt/Purchase Confirmation" - it seemed like an automatic response, said thank you for your order, and then listed the details - two bedroom, dates, billing info, etc. followed by a 'please contact us if you have any questions' line. I didn't receive anything else until they sent the invoice for full payment along with the hotel confirmation.

Nilseks - I paid my deposit yesterday, and I got the exact same email as Avalon described. It came immediately after I pd the deposit, so I figured it was some sort of auto-reply.

Gina

 

[dencord7]

Wanted to share that we Check in on 05/28 and so far all things are fine received our final bill and we are in the Bonnet Creek and we have three family members in three different units.

 

[nilseks]

Nilseks - I paid my deposit yesterday, and I got the exact same email as Avalon described. It came immediately after I pd the deposit, so I figured it was some sort of auto-reply.

Gina

Thanks, that is what I received too. It came immediately as well. The only thing that bothered me was that the only room info on there was what *I* put into the subject line. I wish they had sent me something personalized saying that I was officially booked. With all of these concerns people are having, I want to actually hear from them. I'm giving it a few days and I'm going to call tomorrow and follow up just to be sure we are in their system or whatever.

 

[Teacher03]

I am 41 days out and haven't received anything yet, but I am not worried. They said 50 to 20 days out.....if it is day 19, then I will begin to worry, but not until. They seem to be getting alot of emails about something they have already stated concerning the confirmation timeline. I haven't heard anyone state they have had any problems other than not responding to emails, so I am hoping it is due to the fact that they are on vacation.

Okay, now I'm a little worried! 18 days until our vacation and still no confirmation. I am going to wait until tomorrow, and if I don't receive a confirmation I will give them a call. I am sure everything is fine, I would just like to be certain. I will give an update when I can.

 

[mousegear]

Okay, now I'm a little worried! 18 days until our vacation and still no confirmation. I am going to wait until tomorrow, and if I don't receive a confirmation I will give them a call. I am sure everything is fine, I would just like to be certain. I will give an update when I can.

Hopefully you get the confirmation soon. I've booked with them for our upcoming trip. There are 12 of us so we booked two units (a two-bedroom and another three-bedroom).
However, from reading other's it looks like although sometimes confirmation is lake and lack of communicaiton, the deal comes through.

 

[MyGirlLovesTink]

I just booked a 3 bedroom presidential suite with Vacation Strategy for this October for 9 nights. I am sooooo excited, but nervous too as we won't be receiving our confirmation info for a long time.

Did somebody say that they confirm your room at booking when you choose a presidential room? I thought i read that somewhere. Should I be calling Vacation Strategy or WBC to get this info?

 

[teacher31]

Okay, now I'm a little worried! 18 days until our vacation and still no confirmation. I am going to wait until tomorrow, and if I don't receive a confirmation I will give them a call. I am sure everything is fine, I would just like to be certain. I will give an update when I can.

Maybe the delay is just for people with 'Teacher' in their tags?

I was freaking out and ended up getting my confirmation at the 18 day mark. We check in on Saturday and I cannot begin to express how thrilled I am. I'll post as soon as I check in to let you know it went well. I'm not expecting any problems. Hope you got your confirmation today!

 

[Teacher03]

Maybe the delay is just for people with 'Teacher' in their tags?

I was freaking out and ended up getting my confirmation at the 18 day mark. We check in on Saturday and I cannot begin to express how thrilled I am. I'll post as soon as I check in to let you know it went well. I'm not expecting any problems. Hope you got your confirmation today!

No confirmation yet...I did call and was told I should have a confirmation at any time, but I should give them a call back if I don't get it in 10 days! That is only a week from our arrival....I'm not sure I can wait until then! The only thing that keeps me a little calm is the fact that everyone here says (although slow with confirmation and communication) that everything went fine once confirmation came. Any ideas or thoughts on how long I should wait before I think about booking with someone else? Or am I just getting upset over nothing?

 

[nilseks]

Personally, I would be very upset if I was 17 days out, didn't have my confirmation, and was told to wait up to another 10 days. That's not acceptable. Did they say WHY you don't have a confirmation yet?

I have seen where some people have called Wyndham directly and gotten their confirmation info. That might be a place to start.

I'm such a nervous nelly--just seeing this makes me nervous about my own reservation with VS. I hate that I'm seeing this over and over on these boards. It all seems to work out in the end but what a hassle.

 

[Teacher03]

Personally, I would be very upset if I was 17 days out, didn't have my confirmation, and was told to wait up to another 10 days. That's not acceptable. Did they say WHY you don't have a confirmation yet?

I have seen where some people have called Wyndham directly and gotten their confirmation info. That might be a place to start.

I'm such a nervous nelly--just seeing this makes me nervous about my own reservation with VS. I hate that I'm seeing this over and over on these boards. It all seems to work out in the end but what a hassle.

That's the thing....since I didn't receive a confirmation, I called Wyndham before calling Vacation Strategy....they didn't have me in their system. So it is making me even MORE nervous. I am obsessed with planning and like to have everything in place; this is just cutting it too close. I was very nice when I called (VS) as they were. The gentlemen I spoke with (I can't remember his name) said he would talk with Humaira and she would either call me or email me. I paid my $300 deposit in January so I'm not sure what the delay is....keeping my fingers crossed that I will hear from someone soon. I probably will not be so nice if I need to call again.

 

[eeyorepixie]

can any of you post the cost and how many day before your trip you booked? So we can do a cost comparison?

Knowledge is power

 

[MyGirlLovesTink]

I just booked a 9 day trip for Mid-October with VS. We rented a 3 bedroom presidential suit for $1800.

 

[nilseks]

Teacher--that would be very upsetting. I'm sorry you are having to go through this. Like you, I'm a planner and I would be downright freaking out if I was in your shoes (I tend to get a little too keyed up about things lol). I wonder if you could call Wyndham back and as if you should normally be in their system at this point? I would be on the phone with VS every day, but that's just me and my neurotic self.

Eeyorepixie--we paid $625 for a 2 BR for a week in December. That is inclusive of taxes/fees. But be aware that pricing can vary quite a bit due to time of year, and even by particular weeks in a month. Our rate is about the lowest I have seen on these boards but we are going during one of the most off-peak weeks of the year.

 

[overthemoon4mickey]

Hi everyone,
I too had not recieved any confirmation, we arrive May 31-June 10. I emailed this past Sunday (11 days out) and explained I was worried and a little concerned. I then called WBC and was relieved to hear they had me on their records. I figured I'd hear from VS Monday or Tuesday.
Not more than 3 hours had passed when the owner of VS called and apologized for my worry and wanted to confirm that I was in the system and the confirmations should have gone out. She was actually shocked they had not yet. She was so very nice and after talking with her I felt very reassured. What impressed me most was that she first appoligized for the issue at hand and then for the noise in the background. She explained that she had children and that they were in the car with her, however because she wanted to reassure me quickly she just wanted to appoligize for the noise.
Just knowing that she would return an email with a phone call on a Sunday while she was with her kids spoke volumes to me.

 

[Teacher03]

Hi everyone,
I too had not recieved any confirmation, we arrive May 31-June 10. I emailed this past Sunday (11 days out) and explained I was worried and a little concerned. I then called WBC and was relieved to hear they had me on their records. I figured I'd hear from VS Monday or Tuesday.
Not more than 3 hours had passed when the owner of VS called and apologized for my worry and wanted to confirm that I was in the system and the confirmations should have gone out. She was actually shocked they had not yet. She was so very nice and after talking with her I felt very reassured. What impressed me most was that she first appoligized for the issue at hand and then for the noise in the background. She explained that she had children and that they were in the car with her, however because she wanted to reassure me quickly she just wanted to appoligize for the noise.
Just knowing that she would return an email with a phone call on a Sunday while she was with her kids spoke volumes to me.

Thank you, this puts me at ease a little. Whenever I have called VS, they have been very friendly and helpful; no confirmation yet but hopefully soon. I will call BC in a couple of days to see if I am in their system.

 

[teacher31]

Thank you, this puts me at ease a little. Whenever I have called VS, they have been very friendly and helpful; no confirmation yet but hopefully soon. I will call BC in a couple of days to see if I am in their system.

Just checked in and no problems! Assigned a tower but no room yet. I don't care because I'm at Disney!!!!!!!

 

[Teacher03]

:

Just checked in and no problems! Assigned a tower but no room yet. I don't care because I'm at Disney!!!!!!!

So glad it all worked out! Have a great time!