Using holding points for reservation

[mrsswat]

Have multiple contracts. How do I make sure a reservation will use the holding points first? Do I need to call member services rather than do online? Thanks.

 

[CarolynFH]

Have multiple contracts. How do I make sure a reservation will use the holding points first? Do I need to call member services rather than do online? Thanks.

No, all you have to do is make sure that the contract containing the holding points is checked along with the other contracts you might be using. The system takes holding points first, then banked, then borrowed, then current - but if you don't check off the contract containing those holding points, they won't be taken.

 

[savvy101787]

No, all you have to do is make sure that the contract containing the holding points is checked along with the other contracts you might be using. The system takes holding points first, then banked, then borrowed, then current - but if you don't check off the contract containing those holding points, they won't be taken.

That's what I was told as well, but I have never been given the option to check multiple contracts when I make reservations online. I've always had to call MS to try and combine contracts.

 

[CarolMN]

That's what I was told as well, but I have never been given the option to check multiple contracts when I make reservations online. I've always had to call MS to try and combine contracts.

Are all your contracts in the same membership? If not, I'm not surprised that you have to call MS.

 

[savvy101787]

Are all your contracts in the same membership? If not, I'm not surprised that you have to call MS.

Oh, yes that'd be it. I have two different membership IDs. That makes more sense!

 

[CarolynFH]

Oh, yes that'd be it. I have two different membership IDs. That makes more sense!

Yes, having two memberships is like being two different people who both happen to own DVC. You can't choose to book with someone else's membership, of course! In order to use the holding points together with points from the other membership, you'd have to transfer points from the other membership into the membership with the holding points. That's probably what MS is doing when you call.

 

[mrsswat]

Thanks for the help! Believe my daughter has 2 membership numbers and of course couldn’t call today. Was trying to modify an Aug reservation and wanted to make sure holding points were going to be used! She was not a happy camper couldn’t call today. Hopefully what she’s hoping to modify to will still be available tomorrow!

 

[Sandisw]

Thanks for the help! Believe my daughter has 2 membership numbers and of course couldn’t call today. Was trying to modify an Aug reservation and wanted to make sure holding points were going to be used! She was not a happy camper couldn’t call today. Hopefully what she’s hoping to modify to will still be available tomorrow!

If the holding points are not in the same membership as the reservation they will need to be transferred and I don’t know if holding points can be.

However, if you are within 31 days of the Aug trip, any modification to reallocate points into the reservation will result in holding points regardless, since the freed up points will now be in holding status.

 

[mrsswat]

If the holding points are not in the same membership as the reservation they will need to be transferred and I don’t know if holding points can be.

However, if you are within 31 days of the Aug trip, any modification to reallocate points into the reservation will result in holding points regardless, since the freed up points will now be in holding status.

Yes. She wants to modify to a unit that will use more points so she wants to make sure those extra points come from holding and not regular points still remaining in her contracts. Just annoying she can’t call today hopefully tomorrow the unit will still have availability!

 

[Sandisw]

Yes. She wants to modify to a unit that will use more points so she wants to make sure those extra points come from holding and not regular points still remaining in her contracts. Just annoying she can’t call today hopefully tomorrow the unit will still have availability!

If they were the same membership she would be able to do it online. Fingers crossed.