- Joined
- Feb 11, 2002
- Messages
- 19,309
Did you give your ETA when you did the online process? I'm wondering how he knew it was you.![]()
I did enter ETA. I do think they use that info as I heard a CM comment to Lizet that the "smith" party should be arriving soon. however, I was about an hour off with my estimate!
When you said that the young man asked if you were *you*, did he actually ask your name?? How on earth did he know who you were?? Is the online check-in that specific that maybe you were the only one actually arriving at that particular time for check-in? Wow... now that's service!![]()
Yes, he used my name. It surprised me and I asked him. He said something like "we have many ways that are magical here"...something like that. But I think the guard at the security gate must have notified the desk. Perhaps online checkins are flagged in some manner?
How is the pool refurb going? We are staying at BCV in 38 days for the first time. Glad to hear online check in went well. I am looking forward to using it.
I haven't been over to SAB yet. I'll probably be in that area today. If I am, I'll post an update on the resort forum. There's a thread going about SAB there as well as a Y&BC FAQ where people update the info.
I remember doing a double-take in October when I was greeted by name at Beach Club, too. I think there was a link from Magical Express check in alerting the cast members at the resort that you're arriving. That's the only thing I could think made any sense.
Glad to see the BCV online check in went smoothly for you, and that you received that personalized treatment, too.![]()
It is fun to be greeted like that isn't it?

sounds awesome. wish we could do it! My DH had to drop out last week and just my college daughter and I are going down for spring break this saturday. When I tried online checkin yesterday, I noticed that they still hadn't changed our party size from 3 to 2. Knowing what I have heard about IT, I thought I should phone member services before trying to check in. My CM phoned tech support, and they are having some "issues" over there when there have been changes to the ressie after booking. They hope to have the glitch resolved soon. Anyway, I was advised not to attempt online checkin because the system wouldn't be able to handle not having a third name to put in.Oh well. Maybe next time at BLT for my birthday in September. All you folks that can do it, enjoy! Glad to know it works.
Unless you're doing a dining plan, maybe you could just leave him on the reservation and cut up his card when you get it. Or ask the CM to do it.
Have a great vacation!