I've written this before on this site, but I always like to chime in for using a Certified
Disney Travel Agent! I would only use a CDTA, not a regular TA. Our TA knows all that is Disney. She gets us the best rates, and if we don't get one right away, she checks daily and always gets us what we want at our rate. She knows the ins and outs of the newest policies of WDW. She gets our plane tickets at best prices, gets us our desired resort and park tickets. I love the convenience of putting it all in her hands. She has never failed us yet. She goes above and beyond in all aspects to get us what we want. I would be lost without her to help set it all up. I don't like to do all the scheduling, checking, etc, etc, myself, so that's the main difference. Plus someone who KNOWS Disney is a great asset!