Upgrading room AFTER boarding?

[alaskanabbott]

We are not newbie's, we are going on our Platinum next week. I always check a few days before to see if the Roy/Walt suites are magically available (never are). We stay concierge, and always just book the room we want. This trip no 1 bedrooms were available, and none have opened. Then I thought- what if the party in a room doesn't show up? Do they release the room after all aboard? How would you even request such a thing?

 

[DCLCrazy64622]

Maybe you could go to the supervisors desk at the port and put your request in, just in case they don’t show. Usually all upgrades are done after you check in and goto the supervisors desk, so that would be my advise.

 

[Marc D]

That’s one of the reasons why some report they were able to upgrade way after 10:30, while the common consensus is that you must be first in line in the terminal to upgrade.

At 10:30, available upgrades are rooms for which cancellations are known to DCL in the last three days before sailing. If someone misses the plane and never shows up to board, that will become known to DCL after some if not most guests are aboard.

Another possibility, although rare, would be that a room is reserved for a DCL executive or some other VIP. For example, we sailed with the president - now retired - of DCL a few years ago. If they cancel at the last minute, I’m pretty sure that upgrading someone to that stateroom would not go through the supervisor desk at the terminal.

I’m pretty sure, for Concierge staterooms, that your best bet would be to mention it to the hosts when you meet with them after boarding, maybe not by asking if an upgrade is available but that you wanted a 1BR and couldn’t get one. The will always try to offer those kinds of things, like a released cabana, to Concierge guests first.

 

[ScooterScott44]

Yes, it can be done. We were able to upgrade the morning of the first sea day on a 7 night eastern Caribbean.

Do not expect it to happen. It was by someone else’s unfortunate luck that they did not make the cruise so we sailed without them. They were in contact with DCL up to the last minute so the room was held. Happened to be chatting with Sr. Staff about something else and the situation came up. We asked about upgrading (it was a 1 bedroom suite) and he was able to assist. It was not quite the same as upgrading at the port and had what seemed to be a couple more hoops to jump thru to make it happen.

If you are already concierge it might be easier to submit the request with them as was mentioned, but it may need other people’s approval and a whole lot of luck